Annual Sale On-Demand Learning Descriptions - International Coaching Federation
ICF Annual Sale: Save on coaching resources today! Sale ends January 15!

Annual Sale: Learning Product Descriptions 

You can now discover the wealth of learning and personal development insights from various on-demand learning opportunities from ICF. Whether you’re interested in coaching techniques, business strategies, leadership development, or personal growth, there’s something for every coaching professional.

To purchase a product on the ICF Learning Portal, log in to your ICF account. If you do not have one and/or are not an ICF member, you will first have to create a free login at learning.coachingfederation.org

Learning Products

  • Converge 2023

    Converge 2023 On-Demand | View Course | Core Competency: 40+

    ICF Converge 2023 was an enriching event filled with transformative learning, inspiring speakers, and illuminating insight. With the ICF Converge 2023 On-Demand Package, you can gain access to a wealth of learning that features more than 60 recorded sessions and offers more than 40 Continuing Coach Education (CCE) units. Whether you’re interested in coaching techniques, business strategies, leadership development, or personal growth, there’s something for every coaching professional. Learn at your own pace, and choose from a comprehensive catalog of sessions on a wide range of topics across the following five content themes.

    • Expand and diversify your coaching business. This theme will explore topics like defining or refining your brand, expanding your reach through social media, diversifying your target audience, and more.
    • Explore evidence-based practices and theories that underpin coaching. This theme will explore topics like coaching education best practices, research studies, developing a coaching culture, and more.
    • Envision the future through examples of innovation, creativity, and impact. This theme will explore topics like forecasting trends, models of innovation, social impact, and more.
    • Align your coaching practice with established core competencies. This theme will explore topics like coaching core competencies, credentials and standards, coaching ethics, and more. Learn new skills and techniques that elevate your expertise. This theme will explore topics like skill development, mentor training, leadership development, coaching supervision, and more.
    • Learn new skills and techniques that elevate your expertise. This theme will explore topics like skill development, mentor training, leadership development, coaching supervision, and more.
  • Imagine 2022

    ICF Imagine 2022 | View Course 

    Core Competency: Up to 5
    Resource Development: Up to 4

    Now more than ever, we’re seeing individuals turn to coaches to navigate our changing world. Coach educators must be able to equip their students with the most innovative ideas for effective, impactful coaching. Join your peers from around the world to imagine the future of coaching education.

    ICF Coaching Education is excited to present the inaugural virtual conference for coach educators. Whether you’re a newly accredited provider, or a seasoned coach educator, ICF Imagine has something to offer you!

    The International Coaching Federation (ICF) has been the gold standard of the coaching industry for more than 25 years, leading the charge to ensure coaching’s ability to empower the world. A critical component of coaching’s ability to contribute to a thriving society is the education, training and experience of professional coach practitioners. Now more than ever, we’re seeing individuals turn to coaches to navigate our changing world. Therefore, coach educators must be able to equip their students with the most innovative ideas for effective, impactful coaching. ICF Imagine 2022 will bring together coach educators and trainers from around the world to imagine the future of coaching education. Join your peers to learn more about coaching innovations, recruitment and marketing best practices, new education techniques, and more. This three-day, virtual conference will offer sessions for both new and seasoned coach educators. Plus, you’ll have the opportunity to join coffee chats, networking opportunities and regional meetups.

    ICF Imagine 2022 brings you an online learning experience filled with exciting content, live keynotes, and pre-recorded content sessions. ICF Imagine 2022 features three engaging content groups, each of which represents important concepts for coach educators and trainers.

    Cultivate:

    • Cultivate your program using leading practices in curriculum and design. Sessions in this content group are designed to help educators build effective coaching education curriculum in line with the ICF Core Competencies and accreditation standards. Attend sessions in this group to learn how to enhance your curriculum and leverage technology tools and platforms to create effective education programs.

    Elevate

    • Elevate your teaching and learning strategies to enhance the learner experience. Sessions in this content group will help educators understand the mechanics behind how individuals learn, explore active teaching and learning strategies, and promote thought leadership in adult learning.

    Envision

    • Envision the future of coaching through innovative thought leadership, recruitment and retention, and business development. Sessions in this content group will explore the latest research in coaching education, provide resources for coach educators to recruit and retain students, and share tools to grow a thriving coaching education program.

    ICF Imagine 2022 —Spanish | View Course 

    Competencia Básica: 5
    Desarrollo de Recursos: 4

    Ahora más que nunca, vemos que las personas recurren a coaches para navegar en nuestro mundo cambiante. Los formadores de coaches deben poder equipar a sus estudiantes con las ideas más innovadoras para un coaching eficaz e impactante. Únase a sus pares de todo el mundo para imaginar el futuro de la educación como coach.

    ICF Coaching Education se complace en presentar la conferencia virtual inaugural para formadores de coaches. Ya seas un proveedor recién acreditado o un formador de coaches experimentado, ¡ICF Imagine tiene algo que ofrecerte!

    La Federación Internacional de Coaching (ICF, por sus siglas en inglés) ha sido el estándar de oro de la industria del coaching durante más de 25 años, liderando la lucha para garantizar la capacidad del coaching para empoderar al mundo. Un componente crítico de la capacidad del coaching para contribuir a una sociedad próspera es la educación, la formación y la experiencia de los coaches profesionales. Ahora más que nunca, vemos que las personas recurren a coaches para navegar en nuestro mundo cambiante. Por lo tanto, los formadores de coaches deben poder equipar a sus estudiantes con las ideas más innovadoras para un coaching eficaz e impactante. ICF Imagine 2022 reunirá a formadores y coaches de todo el mundo para imaginar el futuro de la educación del coach. Únase a sus pares para aprender más sobre innovaciones en coaching, mejores prácticas de reclutamiento y marketing, nuevas técnicas educativas y más. Esta conferencia virtual de tres días ofrecerá sesiones para formadores de coaches nuevos y experimentados. Además, tendrás la oportunidad de unirte a charlas de café, oportunidades de networking y reuniones regionales.

    ICF Imagine 2022 le ofrece una experiencia de aprendizaje en línea lleno de contenido interesante, conferencias magistrales en vivo y sesiones de contenido pregrabadas. ICF Imagine 2022 presenta tres grupos de contenido atractivos, cada uno de los cuales representa conceptos importantes para los formadores y formadores de coaches.

    Cultivar:

    • Cultive su programa utilizando prácticas líderes en currículo y diseño. Las sesiones de este grupo de contenido están diseñadas para ayudar a los educadores a crear un plan de estudios de educación en coaching eficaz de acuerdo con las competencias básicas y los estándares de acreditación de la ICF. Asista a las sesiones de este grupo para aprender cómo mejorar su plan de estudios y aprovechar las herramientas y plataformas tecnológicas para crear programas educativos eficaces.

    Elevar:

    • Mejore sus estrategias de enseñanza y aprendizaje para optimizar la experiencia del alumno. Las sesiones de este grupo de contenido ayudarán a los educadores a comprender los mecanismos detrás de cómo aprenden las personas, explorar estrategias activas de enseñanza y aprendizaje y promover el liderazgo intelectual en el aprendizaje de adultos.

    Imaginar:

    • Visualice el futuro del coaching a través del liderazgo intelectual innovador, el reclutamiento y la retención, y el desarrollo empresarial. Las sesiones de este grupo de contenido explorarán las últimas investigaciones en educación de coaches, brindarán recursos para que los educadores de coaches recluten y retengan estudiantes y compartirán herramientas para hacer crecer un programa de educación de coaches próspero.
  • Converge 2021

    Converge 2021 On-Demand—Science Track | View Course | Resource Development: 9.75 

    What’s Your Type? The Past, Present, and Future of Personality Testing

    Presenter: Merve Emre

    Keynote Abstract:

    The Myers-Briggs Type Indicator is the most popular personality test in the world. First conceived in the 1920s by the mother-daughter team of Katherine Briggs and Isabel Briggs Myers, Myers-Briggs soon took on a life of its own, reaching from the boardrooms of New York to London, Zurich, Cape Town, Melbourne, and Tokyo, until it could be found just as easily in elementary schools, nunneries, and wellness retreats as in the executive coaching sessions of today. Drawing on the strange and extraordinary history of one indicator, this talk explores both the utopian and the dystopian aspects of personality testing. It shows how the language of type has infiltrated our workplaces, our relationships, and our innermost lives.

    Coaching Teams that Thrive: Mapping Motivational Team Dynamics

    Presenter: Carole Gaskell, MMP, NAP

    Session Abstract: Are you harnessing the full potential of the teams you coach? In this dynamic world, many teams have lost their energy and are not meeting their goals. The culture has lost its magic. In this inspiring and practical session, you will learn and understand the motivational factors that drive team results, well-being and success. This includes models, tools and step-by-step techniques to change team dynamics. This session will share the theory and science behind motivational mapping, providing real examples of motivation coaching in a variety of teams and organizations. Mapping motivational drivers provides coaches with powerful insights to boost team performance . Coaches who embrace intrinsic motivation empower stronger, more cohesive, innovative, inspiring teams and organizations that become a magnet for talent and customers. During this action-packed session you’ll learn the nine key intrinsic motivators and how to use them to energize teams around purpose, collaboration, belief, results and accountability.

    Neuroplasticity: Rewire Your Thinking in Times of Uncertainty

    Presenter: Christiaan Vermeulen

    Session Abstract: The global landscape is experiencing the impact of volatility, uncertainty, complexity and ambiguity firsthand. Each of us experiences adversity in some form or another that makes us feel out of control. But neuroplasticity offers us strong solutions to take charge of our thinking regardless of the circumstances in which we may find ourselves. The neuroscience of thinking can be understood through the process of neuroplasticity. This process describes how the brain can change, recover, learn and be rewired. During this presentation, the presenter will illustrate how the science of neuroplasticity can help people rewire their brains to think in ways that will help them develop an agile mindset and the cognitive flexibility necessary to cope with disruptive change.

    How is the Future of Work, Education, and Coaching Unfolding?

    Presenter(s) :Silvia Tassarotti, MCC and Frances Penafort

    Session Abstract: In this session we will explore insights from the work of the ICF Thought Leadership Institute (TLI), a think-tank of collective wisdom, aspiring to build and maintain the most comprehensive and highest-quality body of knowledge on the science, art, and practice of coaching. We will focus in particular on the future of work, education and coaching sharing some of the work done and some relevant researches.

    Positive Psychology and Coaching

    Presenter: Robert Biswas-Diener, PCC

    Session Abstract: For the past 15 years, there has been a steady increase of attention to the ways that positive psychological science might inform coaching. Unfortunately, many of the most common uses of positive psychology are heavily prescriptive interventions that run counter to the ethos of client-centered coaching. In this presentation, positive psychology coaching pioneer, Dr. Robert Biswas-Diener, will share his thoughts on this topic. He will outline how his thinking has evolved over time, including new, favorable approaches and old approaches to be discarded. The session will also discuss aspects of positive psychology coaching that distinguish it from other types of coaching. At the heart of his message is the idea that it is time to re-cast positive psychology coaching in a new and more sophisticated light. Just as positive psychological science has evolved through so-called second and third waves, Dr. Biswas-Diener will call for coaches to adopt more sophistication. He will focus on ethics, tools, scientific literacy and well-being as main points of consideration.

    Sorting the Science that Frames Evidence-Based Coaching

    Presenter: Carrie Arnold, PhD, MCC

    Session Abstract: Coaching is an abundant field born from many different schools of thought, scholarship, research and theory. This presentation sorts the science of coaching into six distinct categories that inform and widen a person’s understanding of what it means to be a professional coach. Learn the overview of theories, models, tools and scholarship behind: a) skillful coaching b) foundational theories that underpin coaching c) theories that inform our work with adults d) what it means to be an instrument of self as a coach e) contextual theories that create coaching niche and expertise f) how scholarship and research continue to evolve and deepen the field. Having a sense of these broad categories can create a road map for coaches and their professional development that incorporates the ICF Core Competencies in new and expansive ways. This presentation is also an invitation for those who are eager to contribute to this field in new and unique ways; attending this session will provide insight into areas that need additional focus and coaching contribution.

    This is Your Brain on Coaching: The Neuroscience of the ICF Core Competencies

    Presenter: Ann Betz, PCC

    Session Abstract: More and more, coaches and organizations are wondering if there is scientific validation for what we do. And while the profession as a whole did not emerge from a scientific exploration of what’s effective in human development, work over the past ten years has produced interesting correlations about the impact of coaching, both on the brain and individual behavior. In this lively and entertaining session, neuroscience and coaching expert Ann Betz will walk through the neuroscience connections to and validations of the Updated ICF Core Competencies, sharing stories, examples and research studies that help us ground our amazing profession in the most current, valid and reliable neuroscience understanding. We’ll explore the “Big Four” of coaching as foundational to the competencies, as well as some specific and critical additional competency aspects, including: The role of neuroplasticity—and how the competencies help us “amp up” our coaching impact; The importance of creating a “toward” state in the brain—and how classic coaching skills naturally lead to this; The power of integration, and how coaching helps us identify and pull together multiple aspects of ourselves—and why this matters; The impact of stress—and how coaching helps us stay in the powerful, productive “just right” zone; and The power of relationship and the coach’s presence—and how cultural sensitivity, ethics and confidentiality play a critical role.

    Exploring the Intersection Between Coaching and Therapy

    Presenter: Verity Symcox, MSc

    Session Abstract: The intersection between coaching and therapy can be a grey area, full of complexity and uncertainty for many coaches. Client mental health and the determination of their psychological functioning are central to ensuring coaching practice remains ethical. However, the prevalence of mental illness is now rising at an exponential rate due to COVID-19, to the extent that the World Health Organization (WHO) is predicting a forthcoming global mental health pandemic. Coaches are now increasingly likely to encounter clients with poor mental health and this session provides attendees with an opportunity to explore some of the complexities which may arise when coaching gets close to the boundary between coaching and therapy. Attendees will gain an understanding of coaching situations that are better suited for therapy. This session also provides an opportunity for coaches to explore the potential emotional effects on themselves when working close to the coaching/therapy boundary.

    Shift Positive – Changing the Feedback Experience

    Presenter(s): Pete Berridge, PCC and  Jen Ostrich, PCC

    Session Abstract: Today’s workforce says, “Coach me, don’t criticize me.” This session is an invitation to shift your mindset and introduce you to how positive psychology and building a system of support can change the feedback experience. Participants will learn the language and approach for more effective and energizing developmental feedback. Unfortunately, the way feedback is gathered and delivered in 360-style reviews is broken. Intentions are compromised, context is lacking and all too often feedback is focused on what’s not working instead of identifying what the individual could do to excel. Additionally, feedback systems lack ongoing support from stakeholders – the “people system” – to help the person successfully grow and change. This session addresses feedback shortfalls and shifts participants’ mindset so that feedback becomes far more constructive and enjoyable for both those giving and receiving. With a look at positive psychology and system support, as well as strengths, solution focused coaching and defining desired outcomes, participants will leave with more energy and ideas for transforming feedback in their lives and organizations. An individual exercise and demo will change the way coaches gather and offer feedback in the future.

    What Coaches Need To Know About Trauma

    Presenter: Michaela Buck, PCC

    Session Abstract: Studies assume that 90% of people are exposed to traumatic stress during their lifetime. Thus, coaches may also be confronted with the fact that the client may bring a stressful event into an existing coaching process. The following questions become relevant: Why do some events have a stronger effect than others? What do you do with those affected? As a coach, how can I deal with such a situation and support my client as best as possible? Coaching is not therapy, but trauma can exist in a coaching session. Therefore, a coach needs to understand how to handle trauma in coaching. This session will provide tools to do so, as well as discuss the limitations of coaching and the process of referring a client to therapy.

    Affective Neurosciences Challenge Emotional Intelligence: So What for Trainees?

    Presenter: David Papini, PCC

    Session Abstract: As humans, when we learn to coach, we tend to have some basic unconscious and hard-wired assumptions. One is that our brain will cooperate with us in embodying a coaching mindset. In this session we’ll learn that we cannot take our brain and emotions for granted because learning to coach involves deep changes in the way we perceive reality. Our brain has its own agenda and we cannot assume it will change just because we learn some active learning techniques, ground our presence and increase our awareness. In the session we’ll see that emotional intelligence is way overrated when it comes to develop our Core Competencies in a way that proves effective within a coaching session, especially considering the recent affective neuroscience research. To help our coaching client and ourselves succeed, we have to find ways to partner with our reluctant brains: if we are able to do that, we’ll tap the energy needed by the coaching process. In this session, we’ll explore some basic technique to achieve this.

    The Way of the Mindful Coach

    Presenter: Colleen Lightbody, MCC

    Session Abstract: Mindfulness enables both the coach and the client to transform their way of doing and being in a visible and tangible way. A unique model of mindfulness is presented as the basis for a process that supports personal and professional leadership transformation called – this model is called The Way of the Mindful Warrior. The process requires coaches to deeply reflect and challenge themselves to awareness and mastery. Using neuroscience and research, scientific and academic rigor underpins a practical and experiential process of facilitating mastery in your coaching practice and enabling your clients to become masters of their own destinies instead of a slave to a conditioned narrative. UNDERSTAND Mindfulness as a holistic concept involving head, heart, hands and spirit. WEAVE the science of the brain with the psychology of the mind. ENGAGE with a unique model of mindfulness embracing Eastern and Western perspectives – Secular and Sacred. CREATE sustainable change for yourself as a coach and for your clients through practical application and mindset shifts.

    What Do Coaches Really Do?

    Presenter(s): Jim Gavin, MCC, Betsy Thomas and Nicolo Francesco Bernardi, ACC

    Session Abstract: Is coaching mostly about asking questions? How often do coaches give advice? Do coaches ever hijack a client’s agenda? This session will offer factual descriptions of how coaches intervene – intentionally or not – in their sessions. As well, it describes how different categories of intervention may impact relationship qualities and clients’ goal attainment. Based on an exhaustive analysis of 150 coaching sessions coupled with ratings of each session by coaches and clients, we have been able to graphically represent what coaches actually do, as well as indicating the impacts of their actions.


    Converge 2021 On-Demand—Build Track | View Course | Resource Development: 9.75 

    Just GO!

    Presenter(s): William Arruda and Fawn Germer

    Keynote Abstract: Suddenly, we’re back to “normal.” (Wahoo!) So, what’s your plan? As everyone heads back to the office or makes peace with forever working remotely, there is massive shift in professional confidence and well-being. As others climb out of the chaos, you’ve got an opportunity to recommit and push-market yourself to the next level and the next. Oh, but, there’s that word: marketing. (Cringe.) Best-selling author Fawn Germer will show you how to take greater risk, drive forward with more verve and brand yourself with the one secret ingredient nobody else has: Your authentic self. Turn your personal wisdom into your signature strength, then see huge results. Don’t just think about it. Just GO.

    Measuring the Impact of Coaching

    Presenter: Nader Bechini, ACC

    Session Abstract: Globally, it is estimated that there were approximately 71,000 coach practitioners in 2019 who collectively generated $2.849 billion USD in annual revenue. That number is rapidly increasing. As the profession continues to grow, it is imperative that coaching professionals address the issue of accountability. In fact, when it comes to measuring the impact of coaching, no metric is more important to senior leaders than ROI. Many studies have indicated that almost all coaches stated that they “know” coaching has been effective, but the evidence to support this is mostly anecdotal. According to the ICF’s 2019 Global Coaching Study, measuring the impact of coaching was considered to be a challenge of the profession. Our session will help you overcome this challenge with limited resources. One of the myths about ROI is that it is expensive and too complex. The reality is that it is logical, simple and easy process with cost saving opportunities along the way. Most coaches have the available resources to make it work. You’ll learn 12 easy steps process for measuring the impact of coaching. The Process will show you how to : – Isolate the effects of coaching; – Convert business impact to money – Tabulate coaching costs – Calculate ROI – Identify intangible benefits of coaching

    Leveraging Videos to Market Your Coaching Business

    Presenter: Staci Witten, PCC

    Session Abstract: Now more than ever, coaches need a digital marketing strategy that includes social media. You need a presence on social media so you can nurture your target audience by allowing them to get to know you and build trust. As you build the know/like/trust factor, you will strengthen and grow your client base. To have this type of presence online, you must meet your audience where they are, show up regularly and post content consistently. If you are saying to yourself, “But we are coaches, not marketers” or “We don’t have time to create days and months of social media content!” … or do we? What if you could spend only 30 minutes a week to create multiple pieces of social media content? During this session, Staci Witten, ACC, will share her video repurposing strategy to take your social media presence to the next level. You will learn why video is king, how to be strategic in your approach and how to spend less than one hour each week creating multiple pieces of content to post across various platforms. Let’s plan your digital media strategy! Come geek out with Staci and discover a marketing content strategy to start implementing immediately.

    Using Social Media to Build Your Practice (Without Having it Take Over Your Life)

    Presenter: William Arrruda

    Session Abstract: Social media is a powerful tool for being visible, available and valuable to your clients and prospects. Done right, it can help you build stronger relationships with existing clients and open the door to new clients and business opportunities. But without the proper strategy and action plan, it can be a giant waste of time. In this presentation, you’ll learn exactly what you need to do to build an effective social media marketing strategy – including platforms like LinkedIn, Instagram, YouTube, etc. – so you can attract the attention of the people you seek to influence.

    Creating an Authentic and Profitable Coaching Business

    Presenter: Dhru Beeharilal, PCC

    Session Abstract: Coaching is an amazing and vast field with research, tools, approaches, assessments and activities that are too numerous to count. It would be extremely easy for a coach to spend years doing nothing but studying the field and still have much to study. But how does this all affect their business? How do you integrate the practice of coaching into a business and actually make money doing so? How do you turn the practice of coaching into the business of coaching? This session will cover exactly that. From the very beginning basics to creating workflows, growing and scaling, to marketing and strategy, we will cover the foundations and iterations required to run a successful coaching business.

    Podcasting for Growth

    Presenter: Donna Peters, ACC

    Session Abstract: This session will share how podcasting can grow your coaching business. A podcast allows you a meaningful way to signal who you are as a coach and can help you attract the best coaching fit for you. Whether as a host, a guest or a listener, podcasts are the hottest channel for communicating who you are as a coach to grow your business organically. This session will balance the aspirational and the practical by focusing on the why, what, how, when, where and who of podcasting as a coach.

    Session Description: This session will share how podcasting can grow your coaching business. Podcasting allows you to signal, in meaningful ways, who you are as a coach. Podcasting help you attract the best coaching fit for you. Whether as a host, a guest, or a listener, podcasting is the hottest channel for communicating who you are as a coach to grow your business organically.

    Sales is a Coaching Process

    Presenter: Christel Land

    Session Abstract: If you don’t feel completely comfortable in sales, then this session is for you. Discover how selling is actually a coaching process and how you can apply your coaching skills to the sales arena in order to sell your services effectively and with authenticity. You will learn how to tailor your communication and approach to different types of customers and how to sell authentically and ethically.

    The Story Advantage – Unleash Your Story Power

    Presenter: Lisa Bloom, PCC

    Session Abstract: Telling a powerful story is one of the most important actions you can take in your business. Never before has storytelling been more needed. Even though we are more digitally connected than any previous time in history, we are experiencing a pandemic of disconnection. Even though we have more virtual gatherings and communities, people feel more lonely and isolated than ever. While the world experiences multiple crises on a scale that has never been seen in human history – climate change, the COVID-19 pandemic, leadership incompetence, poverty and social injustice – we need hope and meaning more than ever. And storytelling delivers just that. In this session, we’ll explore how to: • thrive personally and professionally, creating phenomenal opportunities with the power of an authentic story • discover your innate storyteller, understand the power of story and begin to live and tell the stories that will impact and inspire your professional and personal life.

    Personal Branding: How to Position Yourself as a Thought Leader

    Presenter: Elena Ivanushkina, PCC

    Session Abstract: In times of limited face-to-face networking, we all need new tools to connect, build trust and promote ourselves and what we do in an authentic way. In this session, we’ll explore strategic steps, tools and methods to build a powerful brand that will enable you to position yourself (and be recognized as) a thought leader. Having a strong personal brand and being visible as a coach offers many other benefits, too. It will allow you to attract more clients, sell your services more easily (and at higher rates) and receive interesting offers for collaboration and speaking engagements – all of which bolster your positioning as a thought leader.

    3 Steps for Leveraging LinkedIn as a Time-Strapped Coach

    Presenter: Akua Nyame-Mensah, ACC

    Session Abstract: Learn how to take your LinkedIn presence to the next level by leveraging three simple steps. This session will teach you how to start building a LinkedIn presence that nurtures opportunities without having to spend hours on LinkedIn. In this session, you will learn the three steps you need to take to improve your LinkedIn presence and make the most of the time you spend on LinkedIn.

    How to Build Your Business: Partnering with Organizations

    Presenter: Ann Farrell, PCC

    Session Abstract: Each year Organizations invest more than $300 billion USD in talent development with coaching and training. Yet most of the business-building advice for coaches is focused on building a coaching business one person at a time. Very little of that advice actually works for landing business with organizations. In this session, you will learn the proven strategies that work in this situation. While the number of coaches continues to rise, the number who are able to make a living doing this great work has remained relatively flat in the single digits. The ability to successfully land business directly with organizations can make all the difference in both the number of people you impact as well as your revenues. Not only is there an abundance of need for coaching in organizations, there is also a personal best approach for each coach. The objective of this session is to provide all coaches with access to and a clear understanding of the strategies that really work to land and deliver in this huge market segment so that all interested in doing so may know how.

    Niching Your Business and Building Your Brand

    Presenter: Jillian Lawrence

    Session Abstract: Are you having trouble finding new clients? What if you didn’t actually have to find them, but rather attract them? This session on Niching Your Business and Building Your Brand is designed to help you create a simple and powerful strategy to identify and attract your dream clients both on and offline. This interactive presentation will help you learn how to identify you coaching practice’s niche so that your marketing reaches the people who seek transformation through your process. You offer something that no ones has. You have a unique way of being and gifts that you can leverage to grow your business. Growing your business isn’t about being on social media all day long. In fact, my heart-centered teachings encourage you to diversify your marketing to learn what works best for you. Your marketing has to feel good to you and to those you’re attracting. In this session, you’ll learn about many different avenues you can take to find a strategy that aligns with you and your brand. You can expect to learn how to micro-niche your practice, create clear messaging to attract your ideal clients and gain confidence in marketing your services!

    Coaching and Cross-Cultural Competence: Unlocking the Code for Leaders

    Presenter(s): Linda McLoughlin, MCC, MBA and Catherine Tanneau, MCC

    Session Abstract: In this session, Linda and Catherine draw on the latest coaching research and current practices in organizations to explore the emerging role of professional coaches as DEI ambassadors and role models. Learn how a coaching culture can boost cross-cultural awareness and competence, and how external and internal coaches can use their own presence and partnering at the system level with leaders to create this. Coaching skills as part of the leadership toolkit can support the development of cross-cultural savviness by increasing awareness of self and others; using empathy to deepen rapport and trust; being present, open and curious in interactions and by listening actively to create interpersonal connection and understanding. The move to virtual workplaces and the associated shift in talent acquisition post-COVID presents a real challenge in managing workforces and teams with greater diversity than ever before. The remote workplace means we can hire remotely also. Also rising social consciousness on issues of ethnicity and social justice have carried over to workplaces and leaders need to role model authentic inclusion. Coaching skills used consistently by an organization’s leadership will bring DEI policies and procedures to life and ensure leaders walk the talk. This helps to become an employer of choice and retain good talent.


    Converge 2021 On-Demand—Develop Track | View Course | Resource Development: 9.75

    The Future of Learning is Now! Tools, Tips and Technologies for Creating Impactful Learning

    Presenter(s): Karl Kapp, Ed.D. and Rockelle Ward

    Keynote Abstract:Coaching, serving and helping others means, first and foremost, you connect with others. In this digitized age, connecting over distances via learning technologies is simultaneously more confusing and more accessible than ever. Learn tips, techniques and practical tools that can you can use within the field of coaching to deliver online learning experiences that are impactful, meaningful and, potentially, life changing. We will discuss a five-step process used to craft and deliver online instruction. The process includes: Evidence-based explanation of the right recording process, Creation of animated elements to add to your instruction, Exploration of tools for editing a video-based lesson, Identification of platforms for hosting your final online instructional product In short, we will discuss the tools you need to create engaging instruction, tips that make the difference between “drab” and “fab” learner experiences and the technology available today allowing you to quickly, effectively and professionally create content.

    When Will We Be Able to Call Coaching a Profession?

    Presenter: Karen White, MCC

    Session Abstract: As coaches, we should fiercely and passionately want to uphold the highest standards and provide our clients with the best opportunity for their development. This session will enable you to reflect on your unique value as a coach and the value you already bring. It will also give you the opportunity to become aware of what gets in the way of you being the best coach you can be. This session will offer time to design a future path for yourself that honors coaching as a profession and you as a professional. You will clarify what would serve to further coaching as a profession, what the standards are beyond the ICF Core Competencies and how you can contribute to the development of coaching, all while growing your business in the process.

    Using Technology in Virtual Coach Training Programs

    Presenter: Sameera Baba, PCC

    Session Abstract: The focus of this session is all about engagement and using creative ways to enhance peer learning and active participation throughout a virtual coach training session. In this session, we’ll explore ways to create discussions, collaboration and activities that add real value to a virtual coach training program. Specifically, we will explore many innovative tools and platforms which can be used to enhance learner engagement.

    Presenter: ICF Core Competencies and Reflection Competence

    Presenter: Christine Kranz, MCC

    Session Abstract: The ICF Core Competencies are more than a guideline, they show steps of analysis and reflection that enable a brilliant coaching process. In western socialization, we learn to trust analysis and devalue reflective approaches. This makes it even more difficult to achieve meaningful self-reflection and insights with clients that can bring real and transforming changes in behavior patterns. In this session, Christine Kranz makes clear the difference between reflection and analysis and how the ICF Core Competencies can be powerfully applied to each. Especially in these challenging times, reflection competence is essential. Let yourself be surprised – clarifying, profound, effective.

    What Can Coaches Learn from Jazz Musicians?

    Presenter: Tunçel Gulsoy, MCC

    Session Abstract: In addition to being a creative music and art form, jazz offers many inspirations for the coaching profession. Are you ready to travel into uncharted territories to see coaching from a totally different perspective? In this session, we’ll explore this relatively new genre of music and how it has developed over time. In doing so, we’ll examine how another relatively new concept – the coaching profession – could or should develop in the near future.

    Evolving Learning Goals: Coaching Leaders Amidst High Uncertainty

    Presenter: Josh Alwitt, PCC

    Session Abstract: Coaching often uses goals as a way for the coach and leader to focus their attention and gauge progress – yet clients are often hesitant to commit to fixed goals amidst today’s extreme uncertainty and change. This calls for new ways to use goals in coaching relationships, namely learning goals that are meant to evolve over the course of the coaching relationship. I conducted a research study to explore how a more fluid coaching approach can help leaders grow in volatile, rapidly changing environments. The model to be explored is evolving learning goal coaching where “evolving” refers to the idea that the goal itself should change over time, and “learning goal” refers to goals where the aim is to learn something new rather than meet a fixed target. The study explores how this approach can help leaders to reach their goals and grow personally during times of great uncertainty and change. 10 participants were coached, interviewed and surveyed over a 4-month period and the findings analyzed for patterns that will help other coaches to use this approach.

    What’s CQ got to do with it? Enhancing Coach Training through the lens of Cultural Intelligence and DEIJ

    Presenter: Sackeena Gordon-Jones, PHD, MCC

    Session Abstract:One of the biggest challenges of the 21st-century is the lack of cultural intelligence. This is impacting every part of our Society, playing out in the public square, and within organizations, teams, as well as, coaching relationships. Yes, coaches are not immune to this. Coach training programs have the unique opportunity, and responsibility to prepare coaches for this challenge. As coach educators and program developers, we have the privilege to cultivate the skillset, mindset, and the toolset of the coaches we train. This is easier said than done. To do this requires creating the equivalent experience for our trainees. Cultural Intelligence is the key to creating a coach training program that is more diverse, equitable, inclusive and just, throughout the entire lifecycle of our students. Developing cultural intelligence and equitable practices requires humility and courage; and we, the coach educators, the Program developers, need to go first. We need to ask ourselves: how do we honor the diverse experiences, perspectives and unique identities in our approach to attract, develop, launch and mentor coaches. How can we reimagine coach training so that the culturally competent coach emerges?

    Far Apart, Yet Close Together: Succeeding in Online Learning

    Presenter(s): Ben Koh, MCC, Alina Menon, MCC and Sarah Devereaux, MCC

    Session Abstract: The demand for online education continues to increase rapidly. Modern technological developments have introduced e-learning and subsequently and permanently altered education. Globally, there are millions of e-learners who identify with different social, cultural and educational circumstances. However, online education is not meant for everyone as it is unlike traditional classroom learning. This increased demand has has shown the need for us to understand what drives online participants to stay motivated. Psychological capital (PsyCap) is an offshoot of positive psychology and positive organizational behavior consisting of the psychological resources of hope, efficacy, resiliency and optimism (H.E.R.O). This theory offers us a deeper understanding of what motivates the individual to succeed despite all odds. Using the PsyCap as a framework, this session will share insights into the key issues that need to be addressed to provide optimal online learning for coach training.

    Adult Development and Delivery in Covid Times

    Presenter: Cherie Carter-Scott, MCC

    Session Abstract: Adult development and delivery has been taking place virtually over the past year and a half, how do we teach effectively in this environment? Attendees will learn the differences between face-to-face presentations and online/virtual presentations and learn to become more effective online presenters. Focusing on the mindset of the audience will enable attendees to be more engaging coaches who embody the mindset of the coach.

    Reconciling Academia and ICF ACTP Requirements: Mission Impossible?

    Presenter: Norbert Izsak, PhD, MCC

    Session Abstract: As an academic and professional coach, I often find myself addressing two types of questions. Fellow scholars question me about the relevance of coaching in higher education (still a lot of people think it is too “superficial” for academia). Fellow coach practitioners want to know how a university/college training can be as practical as a business training and still be accredited by the state. As the director of Hungary’s only coach training program that is recognized by both the State’s University Accreditation Committee and ICF (ACTP), I would like to present our case study to prove that it is possible to converge ICF-accredited, high-quality and practical training with academic requirements. Join this session as we discuss the legal requirement and practical “loopholes” to providing cost-effective training that can be woven into academic requirements, as well as the challenges and opportunities that come with it.

    Delivering Coach Training to Culturally Diverse Groups

    Presenter: Luba Diasamidze, PCC

    Session Abstract: In this session, Luba Diasamidze, PCC summarizes her learning from delivering coach-specific training to culturally diverse learning groups in China. This presentation provides practical suggestions, examples of activities and tools that can be used by coach educators to help coaches-in-training deepen their understanding and appreciation of cultural and language differences.

    Team Development During Times of Change

    Presenter: Nicola Bunting, MCC

    Session Abstract: Because of the pandemic, teams are now working in radically new and different ways. Instead of in-person check-ins, meetings and team development sessions, work is usually taking place remotely while team members work from home. Moving forward through the remainder of 2021 and into 2022, it’s clear that the ways in which teams work together have changed fundamentally. This presentation will demonstrate how team coaching needs to evolve by simultaneously considering the role and development of both the individual and the team, taking into account the new working conditions. At this moment in time, teams are in danger of losing their ability to collaborate effectively and to inspire each other, degenerating into silos and losing inspiration. How can team coaching step up to the challenge of invigorating team performance and development during this time of dramatic change and challenge? Using a combination of in-depth coaching assessments and innovative approaches to virtual team coaching, this presentation will give you an enhanced understanding and toolkit for working effectively with the new paradigms for teams in these extraordinary and challenging times.

    Improv for Coaches: Simple Activities to Accelerate Transformation

    Presenter: Alexia Vernon

    Session Abstract: Tina Fey once said, “Just say yes, and you’ll figure it out afterward.” It’s a great motto for life and for coaching. And if you say yes to this session, you will discover how to integrate improv-based activities into your individual and group coaching so that you can creatively and effectively develop your people’s communication and leadership skills. You will compile a variety of activities you can easily bring into new or existing face-to-face and virtual coaching and training experiences. Plus, you will develop the mindset and core skills to be able to walk into any room, conversation, or onto any stage and speak up for yourself, the ideas and issues that matter most to you and call people to take action – regardless of the many unknowns you may encounter.


    Converge 2021 On-Demand—Discover Track | View Course | Resource Development: 9.75

    The Future of Coaching is Inclusive

    Presenter(s): Towanna Burrous, Ed.D., PCC and Jose Pinero

    Keynote Abstract:With the increased demand for coaches with specialized expertise, are you ready to coach people different from you? Dr. Towanna Burrous will discuss how coaches surround themselves with clients who are “just like me” and how that idea limits the ability to meet the increased demand for more coaches. How coaches use internal listening and not focused listening when they are uncomfortable with differences. She will also cover how coaches can increase their diversity awareness which can lead to a more diverse practice.

    Coaching Platforms: Friend or Foe?

    Presenter: Edith Coron, PCC

    Session Abstract: Coaching platforms are positioning themselves firmly in our professional landscape and transforming it. They ride the advances digital technologies bring and promise. They undoubtedly offer new opportunities but they also raise many concerns. This session offers a deep dive into this new reality, exploring when and how platforms are at the service of coaches and their clients and conversely when and how they threaten to “überize” coaches and transform coaching into a mere commodity. This session is an opportunity to find our bearings in this new maze, so as to make informed decisions about collaboration with coaching platforms, to reflect on our profession as it evolves and to look into our professional future. It draws on the results of a survey conducted jointly by ICF and the ICF France, DE and UK Chapters in 2021 and on the work that the ICF France Committee on Digital/ Artificial Intelligence and Coaching has carried out since 2018.

    Coaching with Nature: Co-creating Change with the Natural World

    Presenter(s): Diana Tedoldi, PCC and James Farrell, PCC

    Session Abstract: Coaching in partnership with nature benefits coach, client and planet – developing health and well-being, Earth-conscious mindsets, and new action for a just and sustainable future. This session describes how coaches can unlock these benefits. Diana Tedoldi and James Farrell have evolved their work independently to incorporate nature and natural thinking in their coaching practice. Diana and James describe the context and imperative for this work, as a calling to coaches. This includes the nature and climate crises, issues of mental ill health and community disfunction and the growing interest and desire for nature-connection amongst populations ‘locked down’ in the global pandemic. Diana and James share scientific research that demonstrates the correlation between nature-connectedness and pro-environmental behavior and describe how this relates to coaching via the ICF Core Competencies. They give examples of nature-based coaching in practice, useful frameworks and approaches, and basic guidelines to enable coaches to develop confidence in working with nature. The session concludes by calling for a new vision for the future of the coaching profession, where we invite nature as co-coach to show us a regenerative and sustainable way to live on this planet “which is ours, but not ours alone” (Janine Benyus).

    Coaching the Remote, Virtual and Hybrid Workspace

    Presenter: Jennifer Britton, PCC

    Session Abstract: The workspace in which our coaching conversations occur continues to expand. From virtual, to remote and hybrid workspaces, coaches are invited to partner with individuals, groups and teams across a wide ecosystem. This session explores designing and leading engaging conversations, geared to facilitate learning and evoke awareness. We’ll explore the seven Remote Enablers, the five Engagement Levers and the six Layers of Connection needed in any virtual conversation. We’ll also explore what the core coaching competencies can look like in this space, while ensuring we bring all voices into the virtual room. Join virtual team and group coaching author Jennifer Britton for an engaging look at some of the foundational research in this space, as well as practical and tactical ideas you can use to create an exceptional space or connection, exploration, learning, action and reflection.

    Coaching and Social Impact: What is the Greatest Contribution?

    Presenter(s):Dumisani Magadlela, Shruti Sonthalia, PC, Ann Dorgan, PCC and Begum Verjee, Ed.D., M.Ed., ACC

    Session Abstract: ICF Foundation reflects the passion and commitment of coaches to make a difference. Attendees will hear from the Trustees how professional coaches can contribute to social impact in specific areas. Foundation Trustees and Council of Ambassadors will share results of current initiatives and case studies of successful Ignite and Social Impact Pilot projects.

    Generations: Working and Learning Together

    Generations: Working and Learning Together

    Session Abstract: With five generations populating our workplaces, various organizations and industries, tensions can run high at times. However, the challenges posed by differences in values, expectations, attitudes and communication styles do not have to wreak havoc on relationships, learning and development opportunities, productivity or retention. This session’s participants will benefit from learning how to consider and take advantage of various skills and perspectives emerging in our multi-generational workplace and educational environments.

    The Future of Work: Innovation and Evolving Leadership

    Presenter: Manisha Dhawan, ACC

    Session Abstract: What are the demands of leaders as coaches, connectors and catalysts for change? How can coaches partner with leaders to elevate critical soft skills and cultivate an innovation mindset? As the world continues to transform, leadership is evolving at an accelerated pace. Leaders who can drive change, mobilize teams and launch disruptive experiences will be at the forefront of innovation. The future of work entails: – Millennials and Generation Z professionals reshaping the workplace, creating the need to bridge understanding and communication across generations. – Hybrid environments and freelance/flexible arrangements. The upskilled leader will be able to uncover opportunities to collaborate, inspire and engage teams. – Maximizing efficiency, connection and agile decision-making across dispersed environments. – Ongoing digitalization and technological advancements that change the way we communicate, work and lead. Leaders are preparing for change; however, are they truly embracing change and shifting the way they think and operate? As we reflect back on how work has evolved, we will also take a glimpse into what lies ahead to prepare and empower leaders for the future.

    Creative Inquiry to Generate Discovery in an Uncertain World

    Presenter: Janet Sernack, PCC

    Session Abstract: In a recent McKinsey & Co. article “Beyond Coronavirus – the path to the next normal,” the author asserts that “The coronavirus is not only a health crisis of immense proportion—it’s also an imminent restructuring of the global economic order.” Innovation coaches elicit and explore the possibilities and options available to help leaders and teams create the mindset shifts necessary to transition successfully and move proactively toward an uncertain future. They can, in effect, through their generative listening, inquiring and differing skillset, support and enable leaders and teams to co-create a viable future where they create a collective narrative of hope and catalyze bold creative, inventive and innovative collective action. That enables them to safely collaborate and experiment with smart risk-taking, (and failing fast), whilst artfully mastering and safely using creative tension and cognitive dissonance as creative catalysts for effecting the transformational changes required to co-create a sustainable and equitable future for all.

    What the Coaching Ecosystem Needs To Do To Become Anti-Racist

    Presenter(s): Charmaine Roche, AC Accredited Executive Coach and Johathan Passmore, ACC

    Session Abstract: In the midst of the COVID-19 pandemic, George Floyd’s death in Minneapolis, Minnesota on May 25, 2020 has accelerated a visible shift in the coaching world. More specifically, it accelerated the discussion of coaching’s potential to serve social change as it relates to diversity, inclusion, equity and racial justice. This discussion is challenging the dominant western paradigms that currently underpin the coaching ecosystem and opens up a rich seam of critical, ethical debate around identity, heritage, legacy, purpose and hope. The session will draw on and discuss the outcomes of a ground-breaking global research project that points out the path to the fulfilment of this potential, if we have the courage and openness to walk it. This session will support all participants in an exploration their experiences of coaching within the dominant western paradigms embedded in coaching, given the context and timeline of its inception and development and the ways in which they can evolve their practice as an enactment of decolonializing coaching.

    Tools to Succeed in the Digital Economy

    Presenter: Archana Shetty, ACC

    Session Abstract: Automation and artificial intelligence (AI) are changing the nature of work. Since we have the advantage of foreseeing the skill shifts to come, we have an opportunity to anticipate, adjust and take advantage of the changes that accompany automation and AI adoption. Instead of shying away or ignoring the impact of automation and AI, we will look into harnessing the power of artificial and emotional intelligence and leveraging it to create amazing customer and employee experiences. As the future of work is shifting, we will look into the three tools that coaches and leaders can leverage to succeed in the digital economy by discussing three questions: 1. AI – How can AI help leaders understand the needs of digitally-savvy workers and fill the digital gap? 2. EI – How can leaders use emotional intelligence to bridge the purpose gap? 3. CI – How can leaders harness the power of collective intelligence and collaborate with partners and suppliers across the eco-system to provide world-class customers experiences? Suggestions are based on new research findings on the shifts in demand for workforce skills and how technology impacts business.

    4 Key Intersections of Leadership & Grief: A New Framework

    Presenter(s): Kris Carpenter, ACC and Michelle Light, ACC

    Session Abstract: The world as we know it has changed, and it may not reemerge in the same way. A lot of people are experiencing grief, because there has been a lot of loss in recent history. Grief is a universal human experience. This powerful emotion can be deep and unfamiliar. In order for leaders to successfully navigate the complexity of this current world, it is time to bring grief into the leadership conversation. Drawing upon our expertise in grief support, leadership, and coaching, you will learn a new framework of the “4 Key Intersections of Leadership and Grief.” You will also learn practical tips, depending upon where you may situate yourself within the framework. This framework is intended to be a new lens and resource for leaders and coaches of leaders. The session will engage you in considering how the framework may apply to your own unique circumstances in order to help you be successful in your leadership or support of other leaders.

    Pro Bono to Profit: Make Money by Gifting Coaching

    Presenter: Dez Stephens, PCC

    Session Abstract: Have you ever wondered how you can become an “activist” or “advocate” as a coach without working for a nonprofit organization? Do you want to “make a difference” but feel unsure about how you can? Do you want to make money while providing pro bono coaching? This session inspires you to make small yet significant steps toward truly advocating for others. Attendees will learn how to provide free or discounted coaching while also earning income based on humanitarian efforts. You’ll learn strategies about acquiring money without having to chase grants and discover new sources of income based on your generosity as a coach. Dez Stephens explains how she accidentally found funds to offer pro bono coaching to those in need, leading her to work with The United Nations, hospitals and universities. She shares her best tips on finding funding for coaching to supplement for-profit coaching practices. Dez gives insider secrets about earning money by paying it forward.

    Design Thinking for Coaches

    Presenter: Andrea Mignolo, ACC

    Session Abstract: In the last decade, design thinking has become an increasingly important competency in business schools, corporations and organizations of all kinds. At its core, design thinking is about tapping into the power of creativity with a diverse set of stakeholders to deliver innovative products and services. And as design thinking has been applied to business, so too can it be applied to coaching. Coaching and design can both be seen as vehicles of transformation. They bring forth new possibilities and new worlds, creations that invite us into different ways of knowing, being and doing. In this way, design thinking can be a useful methodology for coaches by offering tools for sense-making, learning, experiencing, reflecting and world-making. This talk demystifies design and design thinking methodologies, connects design thinking to the individual, team and organizational coaching and transformation; and provides tactical ways for coaches to begin using design thinking in their personal practice.


    Converge 2021 On-Demand—Practice Track | View Contents | Resource Development: 9.00 

    Coaching Through Uncertainty: Your Client Toolkit for Turbulent Times

    Presenter: Tatiana Selskaya, ACC

    Keynote Abstract: Uncertainty is always around the corner. Recent events have made us more aware of that fact. And although it comes in different shapes and forms, from external risks to inner doubts, our individual reactions are similar: we stumble. Many coaching requests arise from the clients’ need to navigate through uncertainty with more clarity and confidence. As a coach you’ll benefit from having an advanced uncertainty structuring toolkit. I assembled those ideas throughout my 11-year emerging markets journey. They are inspired by difficult situations I faced when managing projects at McKinsey & Company, extensive research of business literature and my own coaching practice with entrepreneurs and executives in a turbulent economic environment. What’s in this session? Strategies your that clients can deploy to create clarity and act with confidence in almost any uncertainty. Questions you can ask to enable implementation of those strategies. Types of uncertainty: how to identify them and how to use them to make your client sessions more insightful. Cognitive biases people often exhibit in the face of uncertainty, and how to help your clients remain realistic in their judgement. All this in a 45-minute presentation that is meant to provide you with a plug-and-play client service toolkit for difficult situations.

    Why Coaches Can’t Afford to Skip Diversity and Inclusion Training

    Presenter: Ellen Wagner

    Session Abstract: Nowadays, everyone is talking about the importance of diversity, equity and inclusion. But what does it really mean? What are blind spots and microaggressions? And why should you be aware of this topic as a coach? When it comes to diversity and inclusion, it’s imperative that we start with ourselves to create social justice. Knowledge and agency around diversity, equity and inclusion are essential to thrive and be the best coach for the diverse clients you are meeting in a volatile, uncertain, complex and ambiguous (VUCA) world Join this session to learn about diversity and its dimensions and discover what you can do to create an equitable coaching practice where your clients can feel a sense of belonging and inclusion.

    Accurate Empathy – The Key to Masterful Coaching

    Presenter: D Ivan Young, MCC

    Session Abstract: Transformational coaching begins and ends with how effectively you use empathy in your coaching session. If your goal as a coach is to increase your client’s self-efficacy and capacity, mastery of empathetic coaching techniques is necessary. Though coaching is systematic, it is not mechanistic. To raise your bar as a coach, you must connect with the client in meaningful and measurable ways. In this session, participants will the difference between real empathy and fake emotional intelligence, and why the former is most effective in connecting with your clients.

    Freedom from the Burden of Self in Coaching

    Presenter: Tom Krapu, PCC

    Session Abstract: It is commonly understood that coaches can limit their overall impact when they “get in their own way”. This presentation will operationalize the “burden of self” underlying this phenomenon and provide specific guidance on how to stay present with your client and to know when you are not present or imposing yourself on your client. The ICF PCC Marker behaviors will be to tied directly to skills related to self management and the utilization of self in the coaching process. These skills are at the heart of the highest level of coaching skill, but understandable to any coach regardless of level of training or practice.

    3 Mindset Hacks High Achievers Need to Avoid Burnout

    Presenter: Sharon Grossman, PhD

    Session Abstract: Leaders, managers and professionals in high-stress industries are burning out in alarming numbers. Business owners are no exception. While the work environment can contribute to burnout symptoms, managing your mindset is crucial and can act as a buffer. This session is presented by Sharon Grossman, Ph.D., a psychologist and author of the bestselling book, “7E Solution to Burnout.” The session will address the three biggest mindsets that lead to burnout, along with the three mental shifts to help you break out of the perpetual cycle of sabotage so you can stop obsessing over details, worrying about possible failures and striving so hard that you run out of steam. This can be a helpful framework for yourself as well as for clients in your coaching practice.

    How to Manage Ethical Dilemmas in Professional Coaching

    Presenter: Judit Chrenóczy-Nagy, PCC

    Session Abstract: Have you ever felt trapped during a coaching process or finished the session with ambivalent feelings about your professional contribution as a coach? In such cases you probably analyze your competencies first, focus on what could have been done differently. However, when taking a closer look at the situation, you might discover an underlying ethical dilemma that kept you from reacting more appropriately. Ethics is an essential and fundamental part of impactful, professional coaching. Identifying your (sometimes hidden) ethical dilemmas enables you to create a more sound solution and to react in a more competent manner with a high level of integrity. During this session, you will learn how to detect and handle the ethical aspect of a given situation. You will see that in most cases there is no singular obvious or correct solution, but rather several good and better ones.

    Partner with Your Inner Artist to Amplify Your Coaching Impact

    Presenter: Jean-Francois Cousin, MCC

    Session Abstract: At a deep level, this session is about empowering coaches to help steer the world away from the profound crises created by how we are and how we think. Coaches must energize, inspire and stretch their clients at very deep levels so that they can thrive in more challenging environments. Coaches must also develop their reasoning and intuition beyond boundaries defined by their education and cultural, social and moral codes in order to enable clients to re-invent their way of being and their way forward. Join this session to find out how to gain an artists’ depth of presence when you coach, unleash more of your creative spirit and nurture a way of being that deeply inspires and enables clients to positively re-invent their own way of being and their way forward. We will discuss and share: – How to enlarge the size of your “world” so that you offer your clients more room for exploration – How to be a “white blank canvas” to stimulate your clients’ creativity – Why you should “look into your darkness to find your uniqueness,” as Lady Gaga once said. Plus: enjoy special appearances by Pablo Picasso and Lady Gaga, and jewels of wisdom from Eastern and Western philosophers!

    Unlearning from Life and Work to Be a Great Coach

    Presenter: Clare Norman, PCC

    Session Abstract: We’ve learned so much in our lifetimes – from parents, teachers, peers, work, managers, families. But when it comes to coaching, that prior learning is not always useful. We may need to unlearn some mindsets and skillsets in order to make way for new ones that enable us and our clients to think in new ways. When you join this session, be prepared to challenge your blind spots, question your mindset and skill set and ultimately free yourself from what’s holding you back from becoming a better coach.

    From Mindset to Heartset: Doing Your Own Work First

    Presenter: Maria Glenn, PCC

    Session Abstract: For the majority of professional coaches, coaching isn’t what we do, it’s the essence of who we are and how we show up in every aspect of our lives. The best coaches in the industry “walk their talk” and approach every interaction as an opportunity to have a coaching conversation, regardless of the context. But this is not as easy as it sounds. This process begins and ends with “doing the work to do the work.” In this session we will explore foundations for creating a heart-led coaching presence as it aligns with the crucial competency of embodying a coaching mindset. We will experience the nuances of intentions versus goals and feel the difference when action is derived from purpose. We will share mindfulness practices that create space, clarity and discernment. What would happen if we could normalize spirit and coach to each goal, with soul? Spoiler Alert: The whole world would be transformed!

    Embodied Inquiry: Creating Awareness in the Physical Body

    Presenter: Tyla Fowler, PCC

    Session Abstract: One of the biggest challenges in coaching today is getting clients out of their heads and into their bodies. Our highest functioning clients? They’re already powerfully versed in using their analytical and strategic brain to create impact. And our clients that are getting stuck? Their thinking brain is often the thing that’s getting in the way of them having the life they want. Regardless of where our clients are, our job as next-level coaches is to support them in accessing next-level wisdom, which often resides in the unexplored depths of the physical body. This session will empower you to blend mindfulness techniques, grounding practices, and your own embodied knowing to invite clients deeper into themselves. From noticing the subtle emotional shifts during coaching conversations and relying on your own intuition to getting curious and playful in the questions you ask and the reflections you offer, you will walk away with all the tools you need to take coaching from a cerebral experience to a full-body journey that has clients meeting themselves and the world in radical new ways.

    Coaching Abrasive Leaders: Dealing with Defensiveness

    Presenter: Laura Crawshaw, Ph.D., BCC

    Session Abstract: Abrasive leaders rub their coworkers the wrong way. These executives and professionals (including physicians and attorneys) who engage in interpersonally aggressive behavior (also known as workplace bullying) exact a high price in terms of both employee emotional distress and costs to the organization. At the same time, employers feel helpless to intervene, especially when dealing with an abrasive leader whose technical expertise is of critical importance to the organization.

    Executive coaches are perfectly positioned to offer a solution to workplace bullying through the specialty practice of coaching abrasive leaders. Participants in this session will learn of a coaching model that incorporates action research and concepts derived from evolutionary psychology, emotional intelligence theory and the research of Laura A. Crawshaw, Ph.D. Participants will gain insight into why bosses bully, how to distinguish an abrasive leader from other types (e.g. adequate, irritating, avoidant and aberrant executives) and how to quickly establish a trusting coaching alliance. The presentation will cover specific techniques to overcome characteristic client defensiveness, develop awareness and help abrasive leaders relinquish their destructive management styles in favor of interpersonally-productive strategies. Even coaches who elect not to coach abrasive executives will benefit from learning how to defuse client defensiveness encountered with non-abrasive clients.

    What the *Bleep* is Coaching SuperVision and Why Should I Care

    Presenter(s): Lily Seto, PCC, Accredited Supervisor and Tracy Sinclair

    Session Abstract: Have you ever left a coaching session wondering if you could have done something better? Or felt that there might have been an ethical dilemma and you are not sure what to do with it? Or you were triggered by something that was said? Or feeling exhausted from being in lockdown and not having access to your usual ways to resource yourself? The ICF Core Competency #2: Embodies a Coaching Mindset encourages coaches to develop “…an ongoing reflective practice to enhance one’s coaching”. One reflective practice is coaching supervision, which ICF defines as follows: “Coaching Supervision is the interaction that occurs when a coach periodically brings his or her coaching work experiences to a coaching supervisor in order to engage in reflective dialogue and collaborative learning for the development and benefit of the coach and his or her clients.” In this pre-recorded webinar, we will explore Coaching SuperVision as a way to develop yourself as a coach and how it differs from Mentor Coaching. Curious? As you watch this recording with us, you will have an opportunity to ask questions through the chatbox feature throughout the session.


    Converge 2021 On-Demand—Work Track | View Course | Resource Development: 9.75 

    Coaching Smart Growth – The Key to Growing Company

    Presenter(s): Whitney Johnson and Robert Garcia

    Keynote Abstract: When working in an organization, it is important to keep in mind the most important funding mechanism for company growth is the learning and growth of the people. But somehow jobs muffle people’s innate desire to learn––they find themselves bored, stagnant, or simply wanting more at work. In this keynote, you will learn about the S Curve of Learning™, a model for smart growth and how to leverage this model to advance your coaching within organizations. We will address sticky coaching questions like, why, despite the desire to grow, can it be so difficult to start? What does it take to gain and maintain momentum once people start? And finally, why do people outgrow things so quickly? The answers to these questions prepare you to identify where each person, including yourself and your clients, is in his/her growth. When you know where people are on their S Curves, you can help and support them as they move forward. Grow yourself to coach your clients to grow their company. That’s smart growth.

    Executive Coaching: Managing Relationships Between Coach, Client and Organization

    Presenter:  Ana Pliopas, MCC

    Session Abstract: This session deepens the understanding of the complexities embedded in executive coaching and proposes a model to help coaches and human resources professionals deal with potential conflicting interests between the client and the organization. I present results of a grounded theory research, conducted consistently with social constructionism. Data were obtained with conversations with 45 people, including 16 clients, 15 coaches and 14 professionals of human resources administration. As result of the study, the triangular and dyadic relationships present in executive coaching were re-signified, suggesting that the relationships between the different actors in executive coaching have different dynamics and relevance. The relationship between the coach and client is fundamental, and the maintenance of the confidentiality of the coaching sessions content is essential for preserving that relationship. Despite the importance of such a relationship, the organization affects the relationship between the client and the coach because it is expected that coach and client will also comply with the interest of the organization.

    Thriving in the State of ‘I Don’t Know-ness’

    Presenter(s): Geoff Hinsley and Kathleen Curran, PhD, ACC

    Session Abstract: You know how sometimes you (or other leaders or clients) struggle because you feel you’re missing critical information needed to make a good decision? This leads to sub-par or disastrous decisions that can cost time and money, creative opportunities, or sometimes even lives. This session explores the phenomenon of “I Don’t Know-Ness” (IDKN), the moment you or a leader runs into in that uncharted territory and wonders how to navigate. You will learn how to recognize IDKN triggers, what your typical knee-jerk response is and how to create a better way forward.

    Harness the Power of Instinct & Human Spirit at Work

    Presenter(s): Flame Schoeder, MCC and Donna King, ACC

    Session Abstract: Join us to learn a simple and effective coaching mindset that will help you break through the “people side” of leadership into your genuine leadership genius. We will teach you how to raise the bar in your leadership by recognizing the difference between people’s instincts (which are powerful, but not always helpful) and their innate longing to create, collaborate and contribute. When these primal instincts are active, they often give us tunnel vision. In that “tunnel of personality,” you have a lot of energy but you can’t see the whole situation. At work, this causes bottlenecks, arguments, extra work and disengagement. In this session, you will learn five surprisingly simple ways to soothe the primal fight, flight or freeze instincts so that you can make room for more of what you want at work—motivation, creativity, inclusion, sustainability and innovative problem solving (among other meaningful results). Once the instinctual energy is soothed, it is free to be used by the human spirit! You’ll also learn three ways to activate the unique human spirit in each person you lead, as well as a set of insightful coaching questions to evoke their genius-level contribution.

    The Importance of Coaching in Employee Engagement and Performance Management

    Presenter:  Kevin Campbell, ACC

    Session Abstract: Do your leaders and managers see employee engagement as a survey or a strategy? Do you want your managers and leaders to turn employee feedback and performance review conversations into meaningful action and growth? Unconscious bias, resistance to feedback and organizational politics can make it challenging to measure performance and act on survey results. A lack of coaching skills makes developing performance even harder. However, with the right coaching skills, even new managers can be equipped to have performance and engagement conversations that drive business performance while being fair and motivating for the employee.

    Systemic Team-based Coaching: Organizational Transformation through a Co-Creative Process

    Presenter(s): Wataru Kurimoto, MCC and Angie Tong, ACC

    Session Abstract:How powerful would it be if we could create organizations that drive their own changes before they are forced to change? COACH A is a coaching firm that coaches the dynamic activity of increasing the number of leaders within organizations who will create the future success of the organization. With 100 in-house coaches, COACH A works in tandem with project sponsors to spread the sphere of influence, to as many as 500 leaders simultaneously. The focus is to create a chain of “empowered” leaders within organizations who can serve as the foundation for change; leaders who have chosen to become agents of change themselves. In this session, you will learn about the unique Systemic Team Coaching model that enables the above impact, through examples of its application to actual client companies. You will walk away with new insights and ideas for what you can do as coaches to tie coaching to the sustainable success of the business and the transformation of the organizational culture that supports it, beyond leadership development and education itself.

    Building Inclusive Cultures Through Coaching

    Presenter: Rho Sandberg, MCC

    Session Abstract: Coaches have a key role to play in building inclusive organizational cultures. However, before we can support leaders and employees to recognize and address hidden rank dynamics in the workplace, we must commit to our own learning in this complex, sensitive and potentially overwhelming frontier of change. This presentation enables coaches to reflect on themselves and their client interactions against the backdrop of power and rank dynamics. Raising our own rank awareness as coaches creates greater psychological safety for our clients, which helps us address the sense of uncertainty and sometimes fragility that prevents us from engaging in vital conversations about diversity and inclusion. In this presentation we will draw on an understanding of the systemic drivers of exclusion and marginalization, build coach awareness and identify practical coaching strategies and interventions that support cultures of inclusion. This presentation explores: the effective use of structural and social rank to identify and address systemic barriers to inclusion. the impact of marginalization and low social rank on identity and our ability to bring our whole selves to work or interpersonal encounters. the dynamics of internalized oppression, preparing you to intervene when clients turn the problem in on themselves.

    Unlock a Strong Coaching Culture in the Remote Workplace

    Presenter:  Ozlem Sarioglu, PCC

    Session Abstract: Two of the biggest struggles of the remote workforce are (1) collaboration and communication and (2) loneliness. Coaching can be a remedy to these issues because it can improve communication by 42% and productivity by 39%. However, it is not always possible to scale coaching to the whole culture, due to various reasons set forth in the ICF’s 2020 Global Coaching Study. Ozlem Sarioglu, ICF Young Leader Honoree of 2019 and co-founder of the digital coaching platform SparkUs, will share the experience of scaling a coaching culture to the whole organization and the tools it takes to get there.

    Culture Coaching & Culture Action Planning: Executive Coaching’s Missing Link

    Presenter: Timothy Tiryaki, PCC

    Session Abstract: In this session, participants will learn about executive coaching as a way of coaching for strategy, culture and influence. As coaches, it is critical we build the confidence and acumen to work with executive leaders; these are the leaders that need to own, promote and influence culture as well as cultures of coaching within organizations to help both people and entities achieve their very best. Culture Coaching focuses on unleashing organizational culture potential and offers an approach all coaches need to learn about as the missing link to executive coaching. During this session, we will review the key concepts and share insights on how a culture action plan is different than other plans and why it is extremely important in the work we do with executive leaders.

    Internal Coaching: Supporting the Whole Person Within Organizations

    Presenter(s): Beth Zimmerman, PMP, Prosci and Laura English, ACC

    Session Abstract: Does your corporate culture have “growth mindset” as one of its key tenets of success? Is investing in your employees’ career growth a strategic goal? Are you getting the most out of the talent within your organization? Do you know what your employees want and need to feel successful? In 2017, Evans Consulting (a Washington D.C.-based management consultancy) set out on a multi-year journey to create a robust program to answer the ‘how’ of the above questions by creating a Career Coach Cohort. In this session, you’ll learn how the consulting firm created a robust internal career coaching program focused on a high-touch, growth-minded and “whole person” approach. Beth Zimmerman and Laura English will share the details of the program, success factors, best practices and lessons learned. They will also describe their current efforts to scale the program using a service design approach to ensure the employee experience and ultimate success is maintained while the company continues to have aggressive growth targets.

    Unclogging Talent Pipelines: Retirement Coaching as an Employee Benefit

    Presenter: Lisa Downs, ACC

    Session Abstract: According to a recent Willis Towers Watson report based on feedback from HR managers within 143 large organizations, 81% of them think it’s important for the business to manage employee retirements. Yet only 25% report doing so effectively. Knowledge transfer, workforce productivity and promotion of younger employees are top concerns, yet in many cases, these issues are not being addressed to the extent they need to be. Talent pipelines get clogged, younger staff leave out of frustration and those headed toward retirement don’t know what life will be like outside of the organization. But exiting the transition to retirement need not be painful when a gradual “off ramp” is provided. Attend this session to explore how you and your organization can provide retirement coaching as an employee benefit to ease one of life’s most challenging transitions. You can help employees leave with a vision for their future and goals, paving the way for successful execution of succession plans with less angst and stress for all involved. You’ll come away from this session with a retirement coaching framework you can begin to implement immediately, key program elements to consider and an action plan to move forward.

    Keys to Effective Manager Development

    Presenter: Kim Nicol, PCC

    Session Abstract: Learning how to develop effective managers is a challenge faced by every organization in every industry around the world. And while culture and business practices may vary, there are some key insights that a coaching mindset offers which can be immediately useful in any workplace. This session is focused on manager development, with special consideration for new managers and those who do not have direct reports (i.e., product managers, office managers, those who manage volunteers, etc.). This session will also include discussion of how diverse cultural contexts influence manager development.

    Unknown and Uncontrollable Challenges: Building a Gratitude-Based Culture

    Presenter: Star Dargin, PCC

    Session Abstract: Gratitude transforms work. It is backed by science; it is not fluff nor a cure-all. There is huge personal and business value in both the short and long term. It’s easy to do once and hard to sustain in a business culture. But the benefits include healthier leaders, teams, and greater ROI. Gratitude builds engagement and innovation. It helps to handle difficult situations while learning and changing. Gratitude is a foundational approach for today’s unknowns and uncontrollable challenges. This session is packed with practical tools and tips, including a gratitude assessment and sample plan for you and your team. This is a step toward building a gratitude foundation for leaders using practical and immediately applicable approaches for leaders and teams.


    Converge 2021 On-Demand—Six Track Bundle | View Bundle | Resource Development: 48 

    The Practice track (contains 9 Hours of Content) helps coaches and non-coaches interested in using coaching competencies to strengthen their skills.

    The Science track (contains 9.75 Hours of Content) explores evidence-based practices and theories that underpin coaching.

    The Discover track (contains 9.75 Hours of Content)attendees to look forward and offering insights that will help the coaching community prepare for what may be ahead

    The Work track (contains 9.75 Hours of Content) is about inspiring those interested in building a coaching culture within their organization

    The Build track(contains 9.75 Hours of Content)is about helping coaches expand and diversify their business

    The Develop track (contains 9.75 Hours of Content)is about how coach trainers expand and evolve their skillset. Sessions range from adult development and instructional design.

  • Communities of Practice

    Communities of Practice Webinars -60 and 90 Minutes | View Courses 

    ICF Communities of Practice (CPs) are a great way to build your global network while advancing your coaching knowledge. CPs provide a platform for sharing best practices, emerging trends, tools and tips among coaches to advance their professional development and deepen their subject matter expertise. Plus, CPs are a free ICF Member benefit and offer Continuing Coaching Education (CCE) units needed for ICF Credential renewal.

    These virtual groups offer professional development and network-building opportunities through a variety of outputs, including:

    • Webinar presentations from subject matter experts.
    • Facilitated discussion sessions.
    • Community discussion boards.

    Each CP is steered by volunteer co-leaders who help facilitate the learning and organize the conversations, ideas and trends that emerge from the group. Active participation in the live sessions and online discussion threads is encouraged!

    Each CP offers a live session once a quarter. All sessions are recorded and available on demand in the ICF Learning Portal, so you can rewatch or view on your own time if you missed the live session.

    Topics/Areas of Focus

    CPs are intended for ICF Members and other coaches who are interested in one or more of the following topic areas:

    • Career Coaching
    • Coaching Science
    • Coaching Supervision
    • Ethics
    • Executive and Leadership Coaching
    • Health and Wellness Coaching
    • Internal Coaching
    • Life Vision and Enhancement Coaching
    • Team and Group Coaching

Learning Bundles

  • Future of Coaching

    The Future of Coaching is Now! Bundle | View Bundle

    The Future of Coaching is Now, and this webinar bundle explores cutting-edge research and content on trends and practices impacting the coaching community. These sessions explore topics such as the current landscape of AI integration in coaching and insights into its benefits and potential future impacts. You will also learn about ethical considerations regarding AI in coaching, featuring discussions by an esteemed panel comprising experienced coaches and AI leaders from the Converge 2023 Envision Session, the ICF Research team, field experts and thought leaders. Learn about the transformative potential of AI in coaching and see how the future holds endless possibilities to enhance your self-reflection, supervision, and progress tracking.

    Once enrolled, you can revisit this learning under your “My Learning” tab. To claim credit for this session. After the webinar has ended, please locate both the Learning Checkpoint and Session Evaluation and click the ‘Next Buttons’ at the top right of the page to complete both activities. Please note that for the Learning Checkpoint, attendees must answer all questions correctly in order to receive credit. Once you see that all activities (including the session) have green checkmarks next to them, your CCEUs will be reflected onto your transcript.

    To learn more on how to enroll and access the live webinars, please visit our Learning Portal FAQ Page. Please email support@coachingfederation.org with any questions.

    Artificial Intelligence Coaching and the Future of Our Profession

    Join ICF Academic Research, Joel DiGirolamo, and Nicky Terblanche for a 60-minute Research Webinar. Artificial Intelligence (AI) coaching platforms are now available for client use. Join us for a perspective of how AI coaching currently fits into the coaching profession and what it may bring in the future. We will also discuss the current benefits of this technology and the surprising benefits it may bring to other parts of the profession.

    Completing this learning activity is worth 0.5 Continuing Coach Education (CCE) units in Core Competencies and 0.5 CCE units in Resource Development.

    Presenters

    Joel DiGirolamo

    Joel DiGirolamo is the Vice President of Research and Data Science for the International Coaching Federation (ICF), where he leads the organization’s efforts to study the science and profession of coaching. Joel has published numerous articles, book chapters, and white papers on coaching research. He has more than 30 years of staff and management experience in Fortune 500 companies and is the author of two books, Leading Team Alpha and Yoga in No Time at All. Joel holds a master’s degree in industrial and organizational psychology from Kansas State University, an MBA from Xavier University, and a bachelor’s degree in electrical engineering from Purdue University. He is an Associate Editor for Consulting Psychology Journal.

    Nicky Terblanche

    Dr. Nicky Terblanche is head of the MPhil Leadership Coaching program and senior lecturer and research supervisor on the MBA and PhD programs at the Stellenbosch Business School (SBS), South Africa. His academic interests include leadership coaching and information systems. He also runs an executive and leadership coaching practice. He has an MPhil in Management Coaching, MScEng in electronic engineering, and a PhD in Business Management. His research interests include artificial intelligence and machine learning in coaching and management, transformative learning and coaching, Social Network Analysis, and complexity theory. He has published in several international academic journals and regularly presents at international conferences. He is also the creator of the artificial intelligence Coach Vici (www.coachvici.com) and Coach Vidi (www.coachvidi.com).

    ICF Converge 2023 – AI in Service of Growing Coaching Skills: The Role of AI Analysis in Self-Reflection, Supervision, and Progress Tracking

    The use of Artificial Intelligence (AI) in coaching is going to revolutionize the way coaches approach their professional development. This session explores how AI can support coaches in self-reflection, supervision, and progress tracking. Self-reflection is vital to personal and professional growth, yet it can be time-consuming and subjective. However, with the help of AI, coaches can receive objective insights into their coaching sessions, including data on language, communication, and client reactions. The aim of this approach is for AI to enhance rather than replace human skills and abilities. With AI’s ability to accelerate the process of self-reflection, coaches can quickly and easily analyze their sessions, identifying key moments for reflection and growth. This allows coaches to continuously improve their practices, achieve their full potential, and, most importantly, help their clients achieve theirs.

    Completing this learning activity is worth 0.25 Continuing Coach Education (CCE) units in Core Competencies and 0.75 CCE units in Resource Development.

    Presenter

    Alex Haitoglou

    Alex Haitoglou is a passionate coaching practitioner, advocate, business leader, and tech entrepreneur. Alex studied business economics and German in the United Kingdom and Germany; worked for Procter & Gamble, leading brands in multiple countries; and, in parallel, ran the global GROW coaching program, training hundreds of leaders and coaches in coaching skills. Before becoming an entrepreneur, Alex continued corporate leadership roles for Walgreens Boots Alliance, leading the global healthcare organization and applying coaching to business. Inspired by the huge positive impact coaching can have personally and organizationally, Alex founded the AI platform Ovida to train better coaches and leaders in coaching skills. Ovida aims to augment the human element of coaching by providing unique insights and data for self-reflection to coaches, assisting their trainers and supervisors, and providing objective data and insights for leadership and coaching skills to organizations that use it.

    ICF Research Webinar – Understanding Agile-Lean Coaching Competencies

    Join ICF Research Webinars and Leigh Griffin, PCC, PhD, for a webinar on coaching for process improvement —a power tool for a new way of working used by organizations worldwide. This new way of working is often achieved by embracing an Agile or Lean mode of work, using digital tools to enhance efficiency. This session will explore the expectations and competencies needed to succeed as a process improvement coach and will examine the foundation that ICF coaching competencies can provide.

    This session has been approved for 0.75 Continuing Coach Education (CCE) units in Core Competencies and 0.25 CCE units in Resource Development.

    Presenter

    Leigh Griffin, PCC

    Dr. Leigh Griffin, PCC, is a an expert in process improvement, holding a Masters and Black Belt in Lean Enterprise Excellence and the CTC accreditation from Scum Alliance. He has worked with software teams for over a decade as an Agile Coach, focusing on enabling the mindset for continuous improvement to grow within his teams. He works for open source software company Red Hat, where he is leading the Agile Transformation for 5,500 people in their product engineering organization.

    Chatbots in Team Coaching: Possibilities and Future Outlook

    Join the ICF Team and Group Coaching Community of Practice and a panel for a conversation on AI in team coaching. Technology advancements have impacted individual coaching throughout the last few years and have intensified in the last months with the development and deployment of chatbots. We invite you to a panel conversation around the development of different applications of AI in individual coaching. We will answer how it can have a use and an impact on team coaching, as well as the current results from research projects and future trends. Our guests, Emma Weber, Rebecca Rutschmann, and Dr. Nicky Terblanche, will bring their perspectives, experience and expertise. Join us with questions and curiosity to explore the topic together.

    This session has been approved for 0.75 CCE Continuing Coach Education (CCE) unit in Core Competencies and 0.75 CCE units in Resource Development.

    Presenters

    Emma Weber

    Rebecca Rutschmann, PCC

    Nicky Terblanche

  • Coaching Ethics

    Coaching Ethics Bundle | View Bundle

    Discover the power of ethical coaching that take your coaching skills to the next level. Learn how to navigate complex ethical dilemmas and provide high-quality coaching that benefits clients and their organizations. Through interactive webinars, you’ll analyze case studies, identify ethical considerations confidently, discover the power of diversity in coaching, and gain a deeper commitment to ethical practice. Take advantage of these engaging discussions on the ICF Code of Ethics and see its positive impact on your professional development.

    Once enrolled, you can revisit this learning under your “My Learning” tab. To claim credit for this session. After the webinar has ended, please locate both the Learning Checkpoint and Session Evaluation and click the ‘Next Buttons’ at the top right of the page to complete both activities. Please note that for the Learning Checkpoint, attendees must answer all questions correctly in order to receive credit. Once you see that all activities (including the session) have green checkmarks next to them, your CCEUs will be reflected onto your transcript.

    To learn more on how to enroll and access the live webinars, please visit our Learning Portal FAQ Page. Please email support@coachingfederation.org with any questions.

    How to Manage Ethical Dilemmas in Professional Coaching

    Have you ever felt trapped during a coaching process or finished the session with ambivalent feelings about your professional contribution as a coach? In such cases, you probably analyze your competencies first and focus on what could have been done differently. However, looking at the situation, you might discover an underlying ethical dilemma that kept you from reacting more appropriately. Ethics is an essential and fundamental part of impactful, professional coaching. Identifying your (sometimes hidden) ethical dilemmas enables you to create a more sound solution and react more competently with high integrity. During this session, you will learn how to detect and handle the ethical aspects of a given situation. You will see that there is no singular obvious or correct solution in most cases, but rather several good and better ones.

    Completing this learning activity is worth 0.75 Continuing Coach Education (CCE) units in Resource Development.

    Presenter

    Judit Chrenóczy-Nagy, PCC

    Judit Chrenóczy-Nagy is a certified business and executive coach. She works with clients from various industries and positions, with a focus on enhancing personal and leadership excellence. Additionally, she serves as an external advisor for Johnson & Johnson in the Health Care Compliance area. Judit is also a guest lecturer and course leader at the International Study Programs of Corvinus University of Budapest. She is passionate about developing leaders professionally, achieving measurable results, and delivering sustainable growth.

    ICF Converge – Ethics in Coaching: What You Don’t Know Can Hurt You or Your Clients

    Are ethics something that we need to comply with to stay out of trouble? Or is there a deeper commitment to ethical practice and integrity being asked of coaches? Join us to discuss the ICF Code of Ethics to learn more about this important topic.

    Completing this learning activity is worth 0.75 Continuing Coach Education (CCE) units in Core Competencies.

    Presenters

    Carrie Doubts, PCC

    Carrie Doubts, PCC, is a spiritual resilience coach who works with individuals experiencing major life transitions, whether it be in relationships, career, health, or spirituality. As founder of Life’s Next Chapter Coaching (LNCC), Carrie’s passion is helping people discover new dreams for themselves as they consciously and powerfully rebuild their lives after loss. The mission of LNCC is to assist clients to reconnect with their heart, reclaim their power, and realign with their purpose to create their life’s next chapter. Carrie provides mentoring for coaches and students who are seeking ICF credentialing at the ACC and PCC levels. She joined the ICF Independent Review Board in 2019 and was appointed to the position of chair in 2023. Carrie holds a master’s degree in spiritual psychology with an emphasis in consciousness, health, and healing, as well as certifications in grief counseling, mentor coaching, transformational presence coaching, and relationship and divorce coaching.

    Jürgen Bache

    Jürgen Bache has been working as a certified individual psychological (Adlerian) management coach and project and strategy coach for over 25 years. He supports people in understanding their life situation, recognizing interrelationships and interactions, and deriving new evaluations and actions from this with the goal of achieving an inner balance. He has been closely involved in promoting the profession of coaching for more than 15 years and actively contributes to quality development, transparency, and professionalism in coaching by lending his time as a volunteer leader to ICF and other coaching organizations. Jürgen especially appreciates the many professional discussions with colleagues that deepen ethical understanding and, for example, also clarify cultural commonalities and differences. For him, ethics in coaching is not black and white, but it is colorful with millions of colors.

    Bringing Our Values and Our Code of Ethics to Life in Our Coaching Practice

    Join the Ethics Community of Practice and Lola Chetti for an interactive presentation that will help us understand how our values and our code come alive in our coaching practices.

    *This session has been approved for 1.5 CCE Continuing Coach Education (CCE) units in Core Competencies.

    Lola Chetti, MCC

    Lola Chetti, MCC-ICF, Exec. MA- INSEAD (Distinction), LLB(Hons)-Barrister (Lincoln’s Inn) is a Global Executive Coach and a leadership specialist based in New York City. She has over 3000 hours + of coaching practice and has been a coach and leadership trainer for 14 years. Lola started her career in the judiciary and retired as a senior Magistrate after ten years. Her passion for people development and learning led her to transition as a part-time volunteer teacher with refugee children for six years before she started a second career in leadership development consulting and executive coaching in 2009. Lola works with organizations from Europe, Asia, and the U.S. She frequently contributes to ICF chapters- US on Ethics. She designed leadership programs for multinationals and delivered them regionally and globally. She designed and currently delivers a level 2 evidence-based organizational coach training and also mentors and supervises organizational coaches.

    Explore the World of Ethics in Coaching with ICF!

    Panel

    Join the Ethics Community of Practice, representatives from ICF Global, and the ICF Community-At Large to explore the world of Ethics in Coaching with ICF! Explore resources like the Code of Ethics, Ethics Assist Line, and a complimentary 3-hour Ethics Course for Continuing Coach Education to deeply understand the application of ethics in your practice and ask questions to those who know. This session will be highly interactive and include the option to tour different areas of Ethics Resources available to coaches by navigating between moderated multiple breakout rooms at your discretion. Please prepare accordingly to ensure you get the most out of this exploratory session. Join the ICF Ethics Community of Practice on our Virtual Tour to demystify coaching ethics together and empower you to navigate ethical considerations confidently!

    *This session has been approved for 0.75 Continuing Coach Education (CCE) units in Core Competencies and 0.75 CCE units in Resource Development.

  • ICF Core Competencies

    Exploring the ICF Core Competencies Bundle | View Bundle

    Discover a package of informative sessions that will help you apply the ICF Core Competencies to elevate your coaching practice. Throughout these sessions subject matter experts will guide you through feedback boundaries, conflict resolution, and boundary setting for both coaches and clients. Additionally, explore a unique framework that combines music skills and coaching principles, resulting in powerful personal growth insights that will help silence your inner critic and achieve your goals. Don’t miss this fantastic opportunity to invest in yourself and dig deeper into these essential skills.

    Once enrolled, you can revisit this learning under your “My Learning” tab. To claim credit for this session. After the webinar has ended, please locate both the Learning Checkpoint and Session Evaluation and click the ‘Next Buttons’ at the top right of the page to complete both activities. Please note that for the Learning Checkpoint, attendees must answer all questions correctly in order to receive credit. Once you see that all activities (including the session) have green checkmarks next to them, your CCEUs will be reflected onto your transcript.

    To learn more on how to enroll and access the live webinars, please visit our Learning Portal FAQ Page. Please email support@coachingfederation.org with any questions.

    The Boundaries of Giving Feedback to Clients

    Join the Executive and Leadership Coaching Community of Practice, Eva Hirsh Pontes, MCC, and Stephanie Lam, MCC, for a session on the boundaries of giving feedback to clients. Feedback is key to building client awareness, yet many coaches need help with the boundaries of coaching and mentorship. As coaches develop their competencies further at the PCC and MCC levels, their feedback and direct communication skills develop with their courage to notice and call out on their observations. In this panel webinar, we will explore two main topics: the advanced applications of feedback skills in coaching and the shared skills between coaching and mentorship from a client perspective. We will learn from expert MCC coaches worldwide what clients expect regarding feedback from their coaches and how to address best client needs on building awareness.

    Completing this learning activity is worth 1.5 Continuing Coach Education (CCE) units in Core Competencies.

    Presenters

    Eva Hirsh Pontes, MCC

    Eva is a highly qualified professional in the field of coaching and supervision. She brings a combination of high-level executive experience, business acumen, and leadership development expertise to her work. Eva holds an EMCC ESIA accreditation as a Coach Supervisor. She is also an Executive and Team Coach, which enables her to work with both individuals and groups to help them achieve their goals and improve their performance. Along with her coaching qualifications, Eva is a Trainer Facilitator who specializes in delivering training and workshops tailored to meet the specific needs of her clients. Furthermore, she has earned the MCC Master Certified Coach designation from the International Coach Federation (ICF), which is a testament to her commitment to excellence and high level of proficiency in the coaching profession.

    Stephanie Lam, MCC

    Stephanie worked as an HR professional with Fortune 500 companies for many years. Recently, she became a Certified Coach, specializing in IRIDESCENT coaching. Her goal is to help clients set achievable goals, gain visibility, and realize their potential. She enjoys working with people of all ages, cultures, and backgrounds. Stephanie believes everyone is unique and has the potential to master many skills. Motivation stems from identifying aspirations and goals. Her mission is to inspire people and help them discover their true selves.

    ICF Converge – Conflict Coaching

    Helga Rhodes once said, “Conflict is a fact of life. It does not have to be a way of life.” Conflict coaching helps individuals work through conflicts and move forward. In this session, we will explore the reasons behind conflicts, what happens and the results of conflicts, how to handle conflicts, and the skills needed for managing conflicts. We will also cover the “how to” of conflict coaching, including what to do when dealing with strong emotions or impasse.

    Completing this learning activity is worth 0.5 Continuing Coach Education (CCE) units in Core Competencies and 0.25 CCE units in Resource Development.

    Presenter

    Cathy Liska, MCC

    Cathy Liska is the CEO and Founder of the Center for Coaching Certification. With over 35 years of business ownership and management experience, Cathy is a highly sought-after trainer and coach, recognized internationally for her expertise in coaching, training, and conflict management. Cathy’s credentials include Certified Family Mediator, Certified Civil Mediator, Real Estate Broker, and Master Certified Coach. Cathy combines her coaching competency skills with a wealth of professional experience, enabling her to provide the best service to meet her clients’ needs and ask meaningful, informed questions.

    Setting and Maintaining Boundaries

    Join the ICF Life Vision and Enhancement Coaching Community of Practice and Ali Hendry for a webinar that will apply to setting and maintaining both business and personal boundaries. It is relevant for professional coaches working on improving their own boundary work. It will identify how we, as coaches, can help our clients set and maintain their boundaries.

    Completing this learning activity is worth 1.5 Continuing Coach Education (CCE) units in Core Competencies.

    Presenter

    Ali Hendry, PCC

    Ali is an ICF-certified holistic coach with a CCE in relationship coaching, holding an ICF PCC credential. She’s also the director (Europe) at Radiant Coaches Academy, and a podcast host, programmer, and blogger. Ali is a diversity and inclusion consultant and trainer, an educator, a relationship practitioner, and a wellbeing enthusiast. She lives in Brighton, UK with her daughter and rescue cat.

    ICF Converge – Coaching the Inner Critic

    Learn to overcome your inner critic with a unique process that combines music skills and coaching principles. This session will help you reprogram your thoughts, identify negative self-talk, and create supportive thoughts. This method is effective and sustainable because every phase of the process helps the client gain a deeper understanding of their issues with compassion. Many people use affirmations to reprogram their minds, but often they don’t succeed because the affirmation they’re using isn’t tailored to their specific needs. This process involves four phases that address the root of the client’s issues and create personalized solutions and affirmations to overcome their blocks. You’ll learn how affirming with compassion can help you silence your inner critic and gain powerful insights to help you move forward.

    Completing this learning activity is worth 0.5 Continuing Coach Education (CCE) units in Core Competencies and 0.25 CCE units in Resource Development.

    Presenter

    Paul Boehnke, PCC

    Paul Boehnke, PCC, learned as a classical musician, performers’ tricks to train his brain to think what he needed it to think, when he needed it to think it. And when he turned those same skills to taming the negative thoughts of his inner critic voice, he realized he had the power to not only transform his own life, but the lives of others as well. Paul specializes in helping his clients transform the little voice in their heads that argues for their limitations into a champion of their potential. He has written a book about the process he uses entitled, Thoughts On Demand: Turn Negative Self-Talk into Unstoppable Confidence.

  • Health & Wellness

    Health & Wellness Coaching Bundle | View Bundle

    Elevate your coaching practice with this comprehensive webinar package focused on Health and Wellness. Featuring content from leading experts, including a session recorded live at ICF Converge 2023 and additional webinars from the ICF Community of Practice, these four sessions will equip you with essential skills and insights to better serve your clients. You’ll explore strategies for reducing client stress and anxiety, discover how career development impacts mental health, learn how to lead with a focus on well-being, and gain practical tools for incorporating diversity, equity, inclusion and belonging into your health and wellness coaching.

    Once enrolled, you can revisit this learning under your “My Learning” tab. To claim credit for this session. After the webinar has ended, please locate both the Learning Checkpoint and Session Evaluation and click the ‘Next Buttons’ at the top right of the page to complete both activities. Please note that for the Learning Checkpoint, attendees must answer all questions correctly in order to receive credit. Once you see that all activities (including the session) have green checkmarks next to them, your CCEUs will be reflected onto your transcript.

    To learn more on how to enroll and access the live webinars, please visit our Learning Portal FAQ Page. Please email support@coachingfederation.org with any questions.

    Everyone Should Be a Stress Coach

    Join the Health and Wellness Coaching Community of Practice and Jordan Friedman for a webinar on effective stress and anxiety reduction strategies. This session will provide health and wellness coaches with a comprehensive understanding of diverse options to help clients reduce stress and anxiety in today’s fast-paced world. Attendees will gain knowledge and skills to empower clients to achieve healthier, more balanced lives.

    *This session has been approved for 1 CCE Continuing Coach Education (CCE) unit in Core Competencies and 0.5 CCE units in Resource Development.

    Presenter

    Jordan Friedman

    Jordan Friedman is a stress management and wellness education pioneer. In 2004, Jordan founded The Stress Coach, a New York-based company that produces training programs. Jordan is the former director of Columbia University’s health education program, and his books, apps, and presentations have taught stress prevention and reduction skills to everyone. He is host of The Chill Factory podcast and has a Master’s degree in public health and health education from New York University.

    Coaching, Career Development & Mental Health

    Join the Career Coaching Community of Practice, Dave Redekopp and Michael Huston. As a coach, part of your role also involves career development. Helping others become more self-aware and resourceful enables them to identify and take advantage of opportunities to improve their “lives, relationships, and business performance.” In this regard, it is worth exploring how career development work bolsters clients’ mental health. Join us to discover the five sets of effects your coaching processes create and the mental health outcomes associated with each set. Additionally, consider the “golden thread” that weaves through all coaching work–stress control–and its impact on mental health. Finally, learn about a transparent 3-pronged approach to helping clients regain control of stress.

    *This session has been approved for 1 Continuing Coach Education (CCE) unit in Core Competencies and 0.5 CCE units in Resource Development.

    Presenters

    Dave Redekopp

    Dave is president of the Life-Role Development Group and has been a champion of career development since 1988. He has been awarded provincial and national awards and is widely recognized in Canada as a thought leader in the field. His expertise afforded him the privilege of teaching thousands of practitioners, developing dozens of courses, delivering hundreds of talks, conducting research studies, and developing resources. Dave has a PhD in Educational Psychology from the University of Alberta.

    Michael Huston

    Michael has been involved in career development as a counsellor, practitioner, trainer, and educator since the early 1990s. He is a Registered Psychologist and assoc. professor at Mount Royal University in Alberta, Canada. Michael’s areas of interest and exploration include counselor training, career intervention, stress and coping, and counseling outcomes and evaluation. He is particularly interested in the connections between career development, mental health, mental illness, and well-being.

    The Well-Being Revolution is Redefining Leadership: Are We Ready?

    As angst and uncertainty increase around the world, leaders are called to prioritize well-being. They must hold intimate, unfamiliar conversations about mental and emotional health with the people they lead, and they are responsible for integrating well-being into an organization’s performance and success metrics. Leaders must build connected, agile teams and foster a thriving culture using new work models. This well-being drive is a transformative shift, one which leaders are often not ready, willing, or able to do. Why? Because, at its core, this shift asks leaders to redefine who they are and how and why they lead. As coaches, are we ready to support this shift? Are we exemplifying this shift ourselves?

    In this session, you will discover how a focus on well-being can create thriving leaders and organizations. Together we will explore how a global well-being revolution is reshaping what it means to lead, and the instrumental role coaches and the coaching industry play in advancing a leadership driven by well-being for the benefit of business, the planet, and humankind.

    We will also draw on insights gained from a study of leadership across three health related industries: the global wellness economy, health care and pharma, and human potential (including coaching). According to the study, globally, these leaders are languishing or struggling. These results show that there’s great potential for the coaching industry to enhance their own thriving, and as a result increase our impact on the leaders and organizations we support.

    *This session has been approved for 0.75 CCE units in Resource Development.

    Presenter

    Renee Moorefield, MCC

    Renee Moorefield, MCC, PhD, is CEO of Wisdom Works, a social enterprise working with global companies to bring the science and practices of human thriving to life in their work cultures, brands, and leadership — and to make thriving a new standard of success. She is also executive director of Be Well Lead Well®, a platform of content, resources, and a pioneering multi-factor assessment for well-being leadership. Renee is on the advisory board for the wellness nonprofit, Global Wellness Institute and the program advisory board for the mental health nonprofit, John W. Brick Foundation, and she helps lead The Wellness Moonshot: A World Free of Preventable Disease, a global call to action which reaches more than 5,300 organizations impacting 160+ million people. For over three decades, Renee’s inspiration has been to fuel a global movement of leaders who make thriving a priority at work, at home, and in all walks of society.

    The Role of Health and Wellness Coaching in Fostering DEIB

    Join the Health and Wellness Community of Practice for session exploring diversity, equity, inclusion, and belonging (DEIB) through the lens of health and wellness coaching. Based on published research, this session will equip attendees with inspiration and practical tools to further establish their health and wellness coaching practice in the DEIB space.

    *This session has been tentatively approved for 1 Continuing Coach Education (CCE) unit in Core Competencies and 0.5 CCE units in Resource Development.

    Presenters

    Ellen Kocher, MCC

    Swiss-American. Economist, master’s Health/Wellness Coaching, ICF MCC, NBC-HWC, Health and Mindful Eating Coach, Certified Workplace Wellness Consultant. Dedicated past 20+ years to workplace wellness promoting preventative and holistic well-being. She coaches individuals and groups to make sustainable lifestyle changes to go from knowing what to do to actually doing it!

    Andrew A Parsons, Phd

    Andrew has a wide experience ranging from working in scientific and executive/board leadership roles to over 10 years in supporting healthcare services and business psychology. He has a track record of innovation in new medicine development, cross-organizational business processes, and healthcare services. As a wellness coach he is focused on working with his clients to develop new skills and the confidence to succeed in personal and professional life; especially after significant life events, such as cancer. He is an Accredited Master Coach/Mentor (European Mentoring and Coaching Council), Certified Wellness Practitioner, Registered Hypnotherapist, and a Graduate member of the British Psychological Society. A curious and natural researcher, he has over 100 peer-reviewed publications that include patents. He has been a regular contributor to reference books in medical sciences and psychology and is a co-author of Empowerment in Health and Wellness and Leading with Presence.

    Izabella Natrins

    Izabella is CEO UK & International Health Coaching Association and a qualified UKHCA-Approved Nutrition and Lifestyle Medicine Health Coach, Nutritional Chef, International Speaker, Author. 35 years’ experience across the health space: former Medical Research Council Health Research Psychologist and NHS Training Directorate Programme Manager & Organisational Development Consultant. Committed to shifting paradigms and democratising health and wellness.

    Carolina Tuma

    Carolina is a Brazilian, NBHWC-certified health coach with specializations in Integrative Health and Well-being. As a speaker and author, she spreads humanization concepts and tools to health professionals and is committed to empowering people to transform their health. A former cancer drug development leader and university professor, she is engaged in scientific research, education, coaching, and consulting, actively working to increase the recognition of health coaching in Brazil.

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