The Gold Standard in Coaching | ICF - Frequently Asked Questions (FAQs)
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Frequently Asked Questions

Use the drop-down list to select a category of FAQs.
  • How long does a coach work with an individual?

    The length of a coaching partnership varies depending on the individual’s or team’s needs and preferences. For certain types of focused coaching, three to six months of working may work. For other types of coaching, people may find it beneficial to work with a coach for a longer period. Factors that may impact the length of time include: the types of goals, the ways individuals or teams prefer to work, the frequency of coaching meetings and financial resources available to support coaching.

  • What are some typical reasons someone might work with a coach?

    An individual or team might choose to work with a coach for many reasons, including but not limited to the following:

    Something urgent, compelling or exciting is at stake (a challenge, stretch goal or opportunity)
    A gap exists in knowledge, skills, confidence or resources
    A desire to accelerate results
    A lack of clarity with choices to be made
    Success has started to become problematic
    Work and life are out of balance, creating unwanted consequences
    Core strengths need to be identified, along with how best to leverage them

  • How will the Global Coaching and Mentoring Alliance (GCMA) behave, and work together?

    When the GCMA formed, it agreed to the following Guiding Principles:

    To use a coach approach in its interactions

    Honor and welcome all perspectives

    Always consider what is in the interest of the profession first

    Be member and market driven in our thinking and progressive in our actions

    Engage in dialogue before decision

    Synthesize, clarify and communicate

    Remember the GCMA is an alliance of professional bodies, not a body in itself

  • How do the search filters work?

    Selecting the criteria listed on the left side of CCF generally narrows the search results for the consumer because the results display coaches that meet all criteria. Exceptions are ICF Credential level and Standard Rate. When multiple criteria in those filters are selected, it widens the search results.

  • Is there proof coaching works?

    Yes! The ICF Global Coaching Client Study shows most clients reported improved work performance, better business management, more efficient time management, increased team effectiveness, and more growth and opportunities. The same study found that coaching clients noted greater self-confidence, enhanced relationships, more effective communications skills, better work-and-life balance and an improvement in wellness. Nearly 70 percent of individuals indicated they had at least made back their initial investment. The median suggests that a client who achieved financial benefit from coaching can typically expect a ROI of more than three times the amount spent.

    According to the same report, the vast majority of companies (86 percent) say they at least made their investment back. In fact, almost one-fifth (19 percent) saw a ROI of 50 times their investment, while another 28 percent saw a ROI of 10 to 49 times the investment. Nearly all companies or individuals who hire a coach are satisfied. According to the ICF Global Coaching Client Study, a stunning 99 percent of people who were polled said they were somewhat or very satisfied with the overall coaching experience. For more details, go to the ICF Research Portal, as well as press releases about ICF’s return-on-investment research.

  • What is professional coaching?

    ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential, which is particularly important in today’s uncertain and complex environment. Coaches honor the client as the expert in his or her life and work and believe every client is creative, resourceful and whole. Standing on this foundation, the coach’s responsibility is to:

    • Discover, clarify, and align with what the client wants to achieve
    • Encourage client self-discovery
    • Elicit client-generated solutions and strategies
    • Hold the client responsible and accountable
    • This process helps clients dramatically improve their outlook on work and life while improving their leadership skills and unlocking their potential.
  • What's the role of mentoring in this organization, beyond coaching?

    The formation of the GCMA was in direct response to our membership asking for clarification about the confusion being created in the mentoring and coaching industry relating to professional practice. EMCC is keen therefore to represent its total membership where both mentors and coaches work within a framework of generic professional standards. See also the Professional Charter for Mentoring and Coaching.

  • What is the "stream view" and why is it unique?

    The ICF Research Portal links and displays research in a “stream view” that allows the researcher to view references and citations both backward and forward in time. When researchers begin work in a specific area they are generally confronted with two problems. First, they need to find at least one research paper or book on the topic in order get into the flow of that “stream” of research. Secondly, until now, it has been cumbersome to move forward and backward in time in a stream of research so that one may quickly gather secondary research. The stream review helps address these challenges.

  • Who is in charge of the International Coaching Federation (ICF)?

    ICF is a nonprofit membership organization led by a member-elected Board of Directors that oversees the organization’s affairs. Paid staff members follow the leadership’s direction and carry out its day-to-day work.

  • Will the GCMA become one “super body?”

    As mentioned, the GCMA is not a professional body, nor does it have a desire to be set up as an organization in its own right. It serves as an alliance made up of professional bodies. There are no plans to merge and become one, but we do continue to strive to find ways to work together that best serve the emerging profession of coaching and mentoring.

  • What has caused the tremendous growth in the coaching industry?

    Coaching has grown significantly for many reasons, among them:

    • Rapid changes are taking place in the external business environment.
    • Downsizing, restructuring, mergers and other organizational changes have radically altered the “traditional employment contract.” Companies can no longer achieve results using traditional management approaches.
    • With the growing shortage of talented employees in certain industries, companies must commit to investing in individuals’ development.
    • The disparity between what managers were trained to do and what their jobs now require of them is widening due to increasing demands for competitive results.
    • People are wrestling with job insecurity and increased workplace pressures to perform at higher levels than ever before.
    • Companies must develop inclusive, collaborative work environments to achieve strategic business goals and to maintain high levels of customer satisfaction.
    • Individuals who have experienced the excellent results of coaching are talking to more people about it.
    • People today are more open to the idea of being in charge of their own lives. Coaching helps them do just that.

    In short, coaching helps individuals and companies focus on what matters most in life and business, and so the industry continues to grow

  • Why was the Global Coaching and Mentoring Alliance (GCMA) established?

    The thinking behind the GCMA is that having some of the leading professional coaching and mentoring bodies, working together in a more collaborative way, will help in professionalizing coaching even further as the industry continues to grow and evolve on a global scale. There was also a “pull” from some coaches and buyers, indicating that the major coaching bodies needed to align and work more closely together in order to bring further clarity and understanding to what we do and what is considered as good practice.

  • How is coaching distinct from other service professions?

    Professional coaching focuses on setting goals, creating outcomes and managing personal change. Sometimes it’s helpful to understand coaching by distinguishing it from other personal or organizational support professions.

    Therapy: Therapy deals with healing pain, dysfunction and conflict within an individual or in relationships. The focus is often on resolving difficulties arising from the past that hamper an individual’s emotional functioning in the present, improving overall psychological functioning, and dealing with the present in more emotionally healthy ways. Coaching, on the other hand, supports personal and professional growth based on self-initiated change in pursuit of specific actionable outcomes. These outcomes are linked to personal or professional success. Coaching is future focused. While positive feelings/emotions may be a natural outcome of coaching, the primary focus is on creating actionable strategies for achieving specific goals in one’s work or personal life. The emphases in a coaching relationship are on action, accountability, and follow through.

    Consulting: Individuals or organizations retain consultants for their expertise. While consulting approaches vary widely, the assumption is the consultant will diagnose problems and prescribe and, sometimes, implement solutions. With coaching, the assumption is that individuals or teams are capable of generating their own solutions, with the coach supplying supportive, discovery-based approaches and frameworks.

    Mentoring: A mentor is an expert who provides wisdom and guidance based on his or her own experience. Mentoring may include advising, counseling and coaching. The coaching process does not include advising or counseling, and focuses instead on individuals or groups setting and reaching their own objectives.

    Training: Training programs are based on objectives set out by the trainer or instructor. Though objectives are clarified in the coaching process, they are set by the individual or team being coached, with guidance provided by the coach. Training also assumes a linear learning path that coincides with an established curriculum. Coaching is less linear without a set curriculum.

    Sports Coaching: Though sports metaphors are often used, professional coaching is different from sports coaching. The athletic coach is often seen as an expert who guides and directs the behavior of individuals or teams based on his or her greater experience and knowledge. Professional coaches possess these qualities, but their experience and knowledge of the individual or team determines the direction. Additionally, professional coaching, unlike athletic development, does not focus on behaviors that are being executed poorly or incorrectly. Instead, the focus is on identifying opportunity for development based on individual strengths and capabilities.

  • How do you ensure a compatible partnership?

    Overall, be prepared to design the coaching partnership with the coach. For example, think of a strong partnership that you currently have in your work or life. Look at how you built that relationship and what is important to you about partnership. You will want to build those same things into a coaching relationship. Here are a few other tips:

    Interview more than one coach to determine “what feels right” in terms of the chemistry. Coaches are accustomed to being interviewed, and an introductory conversation of this type is usually free of charge.

    Look for stylistic similarities and differences between the coach and you and how these might support your growth as an individual or the growth of your team.

    Discuss your goals for coaching within the context of the coach’s specialty or the coach’s preferred way of working with an individual or team.

    Talk with the coach about what to do if you ever feel things are not going well; make some agreements up front on how to handle questions or problems.

    Remember that coaching is a partnership, so be assertive about talking with the coach about any concerns.

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