Integrating a Coaching Mindset for Growth at Tata Consultancy Services

Global IT solutions provider Tata Consultancy Services (TCS) knows a thing or two about building a culture of coaching excellence. With over half a million associates across 46 countries, keeping top talent engaged and fulfilled is a top priority. That’s why TCS made a bold commitment to embrace coaching, and it paid off with industry recognition for their impactful program. 

At first, there was some hesitation at the leadership level about adopting coaching as a cornerstone of employee well-being. Using a thoughtful, top-down rollout, TCS was able to showcase the tangible value of coaching for both individuals and the organization. Today, coaching is available to everyone at TCS — from one-on-one sessions to dynamic group coaching for teams, empowering employees to take charge of their personal growth and well-being.  

Rupika Singh, leadership and diversity, executive and systemic coaching lead at TCS, puts it best: 

“Aligning our coaching program with the needs and diverse experiences of each and every one of our hundreds of thousands of employees is what made this program a success. Without this extra step, coaching remains surface level and does not reach its potential for impact.”

Curious how they made it happen? Read on to explore TCS’s award-winning approach to building a coaching culture.