The Coaching Ethics Case Study Standard 2.7 addresses maintaining the privacy of client contact information. It features a life coach who fails to follow email protocol and sends out a mass email with contact information visible to others.
Intended for ICF professionals, including coaches, mentors, and supervisors, this valuable resource highlights the ethical importance of double checking that no personal information is inadvertently exposed for others to see while communicating with clients. It explores how a pause and thorough recheck can prevent such mistakes and ensure full client confidentiality.
This document is essential for coaches committed to upholding ICF standards in complex situations.
Topics
Coaching Essentials, Coaching Ethics, Discover - Your Coaching Career
Resource Type
Case Studies
Audience Type
Coach Educators, Experienced Coaches, External Coaches, HR & Organizational Leaders, ICF Assessors, ICF Chapter Leaders, Individuals Interested in Experiencing Coaching, Internal Coaches, Managers/Leaders Using Coaching Skills, Mentor Coaches, New Coaches, Professional Coaches, Team and Group Coaches
Language
English
Cost for Members
$0.00 USD
Cost for Non-Members
$0.00 USD
Publish Date
March 26, 2025
Revision Date
April 1, 2025
Related Resources
PCC Minimum Skills Requirements
The PCC Minimum Skills Requirements highlight the standards of coaching at the Professional Certified Coach level — where foundational skills evolve into more refined, client-centered practice. Coaches can use this resource to prepare for the PCC performance evaluation or to guide professional development. By outlining both the markers of effective PCC-level coaching and the patterns that may hold you back, it provides clear direction for growth. This document equips you to refine your skills, measure progress, and move confidently toward greater professional impact.
MCC Minimum Skills Requirements
The MCC Minimum Skills Requirements set the standard for coaching mastery at the Master Certified Coach level. This resource details the advanced skills and presence that define MCC-level practice, while also pointing to subtle missteps that can limit effectiveness. Useful for both MCC performance evaluation preparation and ongoing professional growth, it offers a framework for reflection, refinement, and continued growth. Whether you’re striving for the MCC credential or seeking to elevate your craft, this guide inspires and directs your journey toward true coaching excellence.
ACC Minimum Skills Requirements
The ACC Minimum Skills Requirements provide a clear picture of what coaching competence looks like at the Associate Certified Coach level. This resource outlines the key skills and behaviors that assessors listen for in performance evaluations while also identifying common pitfalls that can interfere with effective coaching. Beyond assessment, it’s also a valuable tool for performance reviews, helping early-career coaches reflect on their strengths, identify growth areas, and build confidence. Use this guide as both a mirror and a map to guide your next steps.