Coaching Ethics Case Study Standard 2.5

This document presents a case study on a coach’s ethical responsibility to understand any technology platforms and tools that they are using. It follows Grace, who has been offered a coaching position with a coaching platform. Despite initial enthusiasm, a mentor encourages Grace to review the platform’s privacy and confidentiality policies.

This case study underscores the need for coaches to access the policies that technology systems have in place before using them. The ICF Code of Ethics emphasizes that coaches must address issues with the platform or technology if it does not meet ethical standards.

This resource is for professional coaches, mentors, and coaching supervisors, offering guidance on clear communication, and the importance for periodic reviews of the technology being used to ensure ethical standards and positive client outcomes.