2020 Prism Award Celebrated Nominee: Tata Consultancy Services
Nominations for the 2021 International Prism Award are open through June 23! If you are an ICF-Credentialed Coach working within a business or organization with a strong coaching culture, we encourage you to nominate your organization here.
In celebration of their accomplishments, we’ll be sharing a new case study from the 2020 Prism Award winners each week. This week, we feature 2020 Celebrated Nominee Tata Consultancy Services.
Imagine a multi-national organization operating in 46 countries across 7 geographies with nearly a half million employees. The challenges of ensuring team-building, efficiency and performance across multiple time zones and cultures would be daunting to say the least. That was the situation faced by Tata Consultancy Services (TCS), a global IT and consulting company based in Mumbai, India. There was a need for TCS leaders to understand how to manage generational differences, lead in a global economy, leverage technology to develop their leadership, and build awareness about the importance of collective leadership capabilities. As businesses operated in borderless economies and large ecosystems, coaching surfaced as a powerful tool for developing leaders, talent retention and promoting a culture of learning that honored and respected each employee across diversity.
The Coaching Centre of Excellence in TCS was set up in 2015 with an objective to deepen human connections, resonance, well-being, efficiency, and performance. The organization celebrates diverse thinking styles, behaviors, expertise, and personalities that coaching has supported in creating a positive ecosystem that leverages individual strengths and celebrates differences to nurture individual brilliance, leading to business excellence and a culture of intentional growth.
TCS has developed a coaching program that includes dedicated systems to measure progress and ensure accountability. The initiative also incorporates a rigorous internal training program and offerings that go beyond the workplace to support employees’ overall well-being. Today, the coaching program at TCS is a significant part of the organization’s development strategy and the value is visible through a proactive demand for coaching and learning to become a coach.
TCS has witnessed a tremendous transformational journey, from holding a coaching stance to integrating coaching into learning initiatives, leveraging coaching for change, inspiring leaders to build expertise in teams, and building an internal pool of 2,000 potential coaches undergoing training.
The International Coaching Federation (ICF) recognized TCS’s commitment to its internationally-reaching coaching program as a Celebrated Nominee in the 2020 ICF International Prism Award program. ICF’s Prism Award program honors organizations that have achieved the highest standard of excellence in coaching programs that yield discernible and measurable positive impacts, meet rigorous professional standards, achieve key strategic goals, and shape organizational culture.
Read the full case study here and visit the Prism Award page to learn how to nominate your organization for the 2021 Prism Award.
ICF Prism Award
The ICF International Prism Award honors businesses and organizations with coaching programs that fulfill rigorous professional standards, address key strategic goals, shape organizational culture, and yield discernible and measurable positive impacts. For more information about the program, please contact Abby Heverin, ICF Assistant Director of Communications and Awards, at abby.heverin@coachfederation.org.
The views and opinions expressed in guest posts featured on this blog are those of the author and do not necessarily reflect the opinions and views of the International Coach Federation (ICF). The publication of a guest post on the ICF Blog does not equate to an ICF endorsement or guarantee of the products or services provided by the author.
Additionally, for the purpose of full disclosure and as a disclaimer of liability, this content was possibly generated using the assistance of an AI program. Its contents, either in whole or in part, have been reviewed and revised by a human. Nevertheless, the reader/user is responsible for verifying the information presented and should not rely upon this article or post as providing any specific professional advice or counsel. Its contents are provided “as is,” and ICF makes no representations or warranties as to its accuracy or completeness and to the fullest extent permitted by applicable law specifically disclaims any and all liability for any damages or injuries resulting from use of or reliance thereupon.
