Ethical Conduct Review Process Flow Chart

This document provides a flowchart outline of the Ethical Conduct Review (ECR) process established by the International Coaching Federation (ICF) for handling ethical complaints against ICF professionals, such as coaches, supervisors, or trainers. It provides a clear, step-by-step guide for filing complaints, ensuring transparency and accessibility.

To initiate a complaint, users complete an ECR Decision Tree Questionnaire to determine if filing is appropriate. Complaints are then reviewed by ICF staff to ensure they meet the necessary criteria. Accepted complaints undergo an initial review, investigation, and final determination by a review panel. The ICF professional may respond to the complaint and request reconsideration if new evidence arises.

This flowchart ensures accountability, upholds coaching integrity, and provides clients, coaches, and organizations with a clear guide to resolving ethical concerns.