Coaching Ethics Case Study Standard 4.3

This document presents a case study on a coach’s ethical responsibility to recognize when their services are no longer benefiting the client. It follows Kara, who coaches Mary every other week. Despite initial enthusiasm, a disconnect develops midway when Mary’s unexpected personal situation takes precedence. After Mary misses a couple of sessions, Kara decides to send her an invoice anyway.

This case study underscores the need for coaches to continuously assess the effectiveness of the coaching relationship. The ICF Code of Ethics emphasizes that coaches must address issues or pause coaching relationships when unexpected circumstances occur.

This resource is for professional coaches, mentors, and coaching supervisors, offering guidance on clear communication, periodic reviews of the coaching relationship, and the importance of a termination clause to avoid unproductive relationships and ensure ethical standards and positive client outcomes