This white paper discusses the essential principles of how managers and leaders use coaching in the workplace. It explores how organizations can grow their human capital and advance their goals and mission by implementing a coach approach. More specifically, this white paper details the research done to examine and define what it means for managers and leaders to use coaching skills in the workplace. Some questions answered by this research include:

– When do managers or leaders utilize coaching skills?
– How is the use of coaching skills received by team members?
– What are the potential benefits for managers to use coaching skills?
– What impact does the use of coaching skills by managers and leaders have on their relationship with their team members?
– Is the use of coaching skills related to increased job satisfaction?