Ashley Pak is Director of Operations on the Learning and Development team at the International Coaching Federation. With a background in hospitality, Ashley built her foundation in customer service and leadership before transitioning into fitness and wellness—an experience that continues to influence her values and leadership style today. In her current role, she combines operational excellence with a passion for well-being and professional growth, creating learning experiences that support both individuals and organizations. Recognized as an ASAE NextGen Scholar and a member of the Young Professionals Advisory Committee, Ashley brings a creative, solutions-focused approach to association management and member engagement. She is known for her character-driven leadership and commitment to fostering inclusive, supportive environments where people thrive.