The Internal Coach’s AI Dilemma: Opportunity, Risk

Explore what artificial intelligence means for internal coaches today in this webinar, examining both the opportunities and risks while gaining a clearer understanding of why your role is becoming more valuable—not less—as AI becomes more deeply integrated into organizations. 

Who Is This For?

• Internal coaches who want to understand how artificial intelligence is reshaping their role and the people they support. 
• Human resources and organizational leaders who oversee internal coaching programs and want to make informed decisions about integrating artificial intelligence. 
• Experienced coaches who are exploring internal or organizational coaching roles and want to prepare for the evolving artificial intelligence landscape. 
• Managers and leaders who use coaching skills and want to understand how artificial intelligence complements a human-centered leadership approach. 

What Will You Learn?

• Assess your comfort with ambiguity and technology to identify your starting point for integrating artificial intelligence into your coaching practice. 
• Identify an artificial intelligence tool that supports your coaching practice and commit to experimenting with it before your next coaching session. 
• Develop an accountability question to foster honest conversations with yourself and your coaching clients about where artificial intelligence is present in the coaching process. 

Course Details

Artificial intelligence (AI) is already influencing the workplace. It is embedded in the tools leaders use, the decisions they make, and the questions they bring to coaching. For internal coaches, the question is no longer whether to engage with AI, but how to do so ethically, thoughtfully, and in ways that strengthen trust. 

Join ICF’s Director of Artificial Intelligence, Susan Caesar, for a timely conversation about how AI is reshaping the coaching profession and what those changes mean for internal coaches. Grounded in ICF’s commitment to ethical coaching, this session will explore why coaching remains a distinctly human profession built on presence, sound judgment, accountability, and trusted relationships—even as AI becomes increasingly integrated into organizations. 

Together, we’ll examine the opportunities and responsibilities AI presents for internal coaches. You’ll explore how transparency, informed consent, and accountability help build trust with coaching clients, and why these principles are becoming even more important as AI-assisted and AI-enabled coaching practices continue to evolve. 

Moderated by Michelle Davis, PCC, this interactive conversation will include practical insights, audience questions, and perspectives on how internal coaches can help leaders evaluate AI-generated information with discernment, context, and humanity. Leslie Hom, J.D., MCC, will provide opening and closing remarks on behalf of the Internal Coaching Community of Practice. 

You’ll leave with practical actions you can apply immediately, including identifying an AI tool to explore in your coaching practice and reflecting on where AI is already present in your coaching work. You’ll also consider how to communicate openly with coaching clients about AI use and strengthen accountability in your coaching relationships. 

This session also highlights insights from ICF’s upcoming “AI and Ethics” podcast series, hosted by Susan Caesar and releasing in Summer 2026 on YouTube.