Exam Procedures - International Coaching Federation
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Exam Procedures

Once your application is reviewed and approved, you will be contacted via email with an invitation to take the exam. This is the final step in the credentialing process. This email will include detailed instructions on how to schedule an appointment with Pearson VUE to complete the exam (either in person or remotely). Upon receipt of this email, you will have 60 days to schedule and complete the exam.

Once you have scheduled an exam appointment, you will receive an email from Pearson VUE to confirm the exam appointment date and time. In this email, you will also receive a confirmation number and registration ID number. This email will also include important information and instructions to prepare for the exam appointment, including acceptable forms of ID needed for the check-in process, when to arrive or login for the exam, and testing rules. Please carefully review this information prior to your exam appointment.

For both in-person and remote exams, you are asked to arrive/sign in 30 minutes before your scheduled exam time to complete the check-in process. Three (3) hours are provided to complete the exam. The exam will need to be completed in one sitting.

Upon completion of the exam, you will receive immediate notice from Pearson Vue with preliminary exam results. Please allow 48 hours for ICF to update individual records with official exam results.

After your exam results have been entered into the ICF record, an email will be sent to either award the credential or provide directions on how to retake the exam.

If you do not pass the exam, you may retake the exam. The retake fee is $105 USD.

Exam Procedures

  • Exam Format

    Determine Delivery Format of Exam: In-person or Remote-proctored

    You may choose to complete the exam at one of Pearson VUE’s 5,600 test centers, or through Pearson OnVUE, which is a live, remote-proctored testing service that allows you to test from your home or office while being monitored by an online proctor.

    About Access to Remote Service

    Pearson’s OnVUE remote test delivery service is a global offering and approved in most countries, with the exception of U.S. OFAC-sanctioned countries including Cuba, Iran, North Korea, Russia, Sudan, Syria, and the Crimea, Donetsk and Luhansk regions of Ukraine. Remote test delivery is also unavailable in China due to limited internet and connectivity issues.

    NOTE: The list of countries may change based on OFAC requirements.

    In addition, please note that Pearson OnVUE proctors will communicate with candidates in English.

    You are encouraged to review the guidance from Pearson VUE, which is designed to support you in deciding which test delivery option is right for you.

  • Schedule Appointment

    Schedule Exam Appointment

    To select your preferred exam delivery format (in-person at a Pearson VUE testing center or online through Pearson’s OnVUE remote proctoring service), and to schedule an appointment to complete the exam, please follow the steps listed below:

    1. Click on the following link or copy and paste it into your browser window: https://apps.coachingfederation.org/eweb/DynamicPage.aspx?WebCode=MyInformation. You may be prompted to sign in to your ICF Profile.
    2. Once signed in, scroll down to locate “My Applications” found at the bottom of your ICF Profile page.
    3. Click on the “Exam Info” link listed by your ICF Credential application. Upon clicking on the “Exam Info” link, you will automatically be signed into the Pearson VUE platform to access the Exam information, where you will first select the delivery method to take the exam and then schedule a time for the exam.

    Option 1 – Remote Examination

    1. Select the OnVUE option to “take my exam from home or work” during registration.
    2. Use the scheduling calendar to select your preferred date and time for your exam appointment.

    For more information about registering to take the exam via the Pearson OnVUE remote proctoring service, please review the remote proctoring guide.

    Option 2 – In-person Examination

    1. Select “At a test center” during registration.
    2. Enter your address to search for and select a Pearson VUE Test Center near you. Once selected, click “Next.”
    3. Schedule your exam appointment by selecting a day and time using the scheduling calendar.
    4. Confirm your scheduled exam appointment.

    Additional information on testing at a Pearson VUE test center, including a video on the testing experience and FAQs, is available on the Person VUE website.

    1. Once an exam appointment is scheduled, you will receive an email from Pearson VUE confirming your exam appointment date and time, a confirmation number, and registration ID number. This email will also include important information and instructions to prepare for your exam appointment, including acceptable forms of ID needed for the exam check-in process, when to arrive or login for their exam, and exam rules during testing. Please carefully read this information prior to your exam appointment.

    For more information and instruction on how to schedule/reschedule an appointment, please see the Pearson VUE Test Registration guides here: Mobile Guide, Desktop Guide.

  • Prepare

    Prepare for Exam Appointment

    To provide a fair and consistent testing experience for all ICF Credential candidates, ICF Credentialing exams are administered in secure testing centers or remotely through Pearson OnVUE, a remote proctored test delivery service, in alignment with global standards for certification exam delivery.

    Resources are available to help prepare for the exam process and for what to expect on exam day for candidates completing the exam at a Pearson VUE testing center or through Pearson VUE’s OnVUE remote proctoring system are available.

    Exam Identification Requirements

    Upon arrival at the exam appointment, you will be required to provide proof of identify with two forms of original, valid identification. The primary identification should be an unexpired, original government-issued photo ID with signature. The secondary identification should include the name and signature or the name and photo of the candidate. The first and last name used to register for the exam must match exactly the first and last name on the ID that is presented on test day.

    The following are acceptable forms of government-issued identification:

    • Valid driver’s license
    • Valid military ID
    • Valid passport
    • Valid national identification card

    The following are acceptable forms of secondary identification:

    • Valid employee ID
    • Valid student identification card
    • Valid credit card with signature
    • Valid bank (ATM) card

    All IDs should be issued by the country in which the candidate is testing. Alternatively, an International Travel Passport from the candidate’s country of citizenship, along with a secondary ID may be used. You may review Pearson VUE’s full Identification Policy on their website.

  • Exam Check-in

    Exam Check-in Process

    On the day of the examination, you will be asked to arrive 30 minutes before your scheduled appointment.

    For candidates completing the exam at a Pearson VUE test center, arriving 30 minutes early allows you to sign in, present required identification, take a required check-in photo, and safely store any personal items in a locker before the designated start time of the exam.

    For candidates completing the exam via Pearson’s OnVUE system, arriving 30 minutes early allows you to complete a final system check, shutdown all other applications running on your computer, take a required check-in photo, present required identification photos, and photograph your testing environment.

    Prohibited Items When Testing

    You are not allowed to bring any restricted items to the testing area. This includes, but is not limited to:

    • Food / snacks / candy
    • Coats
    • Calculators
    • Papers / books
    • Cell phones
    • Eyeglass cases
    • Tape recorders
    • Wallets
    • Purse

    Candidates taking an exam at a Pearson VUE testing center will be provided access to a locker where they may safely store any personal items during the exam. Candidates completing an exam via Pearson’s OnVUE system will be required to show that no prohibited materials are accessible within their testing space.

    Candidates requiring personal items in the testing room due to a medical condition, such as food, beverages, medication, or a monitoring device must receive approval from ICF prior to scheduling the exam appointment. Please review the Exam Accommodations section for additional information on requesting and obtaining an Exam Accommodation approval.

  • Policies

    Reschedule Policy

    To reschedule an exam appointment, candidates must contact Pearson VUE or access their online Pearson VUE account at least 48 hours prior to the exam appointment. Failure to reschedule in time or failure to appear for an exam appointment will result in the forfeiture of exam fees, and candidates will be required to pay an exam retake fee of $105 USD to reschedule their exam.

    Cancellation Policy

    To cancel an exam appointment, candidates must contact Pearson VUE or access their online Pearson VUE account at least 48 hours prior to the exam appointment. Failure to cancel in time or failure to appear for an appointment will result in the forfeiture of exam fees, and candidates will be required to pay an exam retake fee of $105 USD to reschedule their exam.

    Exam ‘No-Shows’

    Exam “no shows” are candidates who fail to cancel or reschedule their exam appointment at least 48 hours prior to their exam time, who do not appear for the exam on the scheduled appointment date, or arrive at the testing center or for their remote-proctored testing session more than 15 minutes after their appointment time. No show candidates forfeit all exam fees and are required to pay an exam retake fee of $105 USD to reschedule their exam.

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