Great Leaders & Good Coaches: How These Two Skills Intersect
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Great Leaders are Good Coaches

Posted by Mohammad Abdullah, ACC (Jordan) | April 28, 2021 | Comments (2)

Is your team coming to you with problems only? Does your team come to you for every issue they face? Are you disappointed with the level of creativity within your team? Is your team productivity below expectations? 

If your answer to any of the above questions was yes, then you need to start coaching your team. 

Many leadership qualities help businesses grow and with coaching, you can improve the performance and productivity of your team, especially in this rapidly changing world. 

A recent Harvard Business Review article “The Leader as Coach” mentions that “An effective manager and coach asks questions instead of providing answers, supports employees instead of judging them and facilitates their development instead of dictating what has to be done.” 

Great leaders know that coaching is not about command and direction, but rather inspiring employees to realize their strengths and find their own answers. When coaching is done properly it leads to greater empowerment and a more skilled workforce. 

When compared to the “old” ways of leadership, we can see now that leaders who have coaching skills can better support their people and their organization to grow better faster. In this article, I am sharing six ways to become a better coach for your team and people. 

1. Be a Better Listener 

Stephen Covey once said that people do not listen to understand, they listen to reply. Listening is a difficult skill and leaders as coaches realize the positive impact of good listening skillsWe know that employees who feel their voices are heard are happier and more engaged. 

Great leaders as coaches are present, patient and understand that employees have different personalities – some will share more openly, while others may need more support to do so. 

2. Be Flexible with your Coaching Style 

Some employees will need more support and attention than others and great leaders as coaches realize this and adapt – they do not use one coaching style for everyone.  Great leaders are flexible and adaptable to all levels of coaching experience from beginner to expert. Emotional intelligence is particularly important here, so leaders with high emotional intelligence will achieve great results when coaching their teams. 

3. Praise and Highlight Employees’ Strengths 

Focusing on the employees’ weaknesses or on things that are not going smoothly is demotivating and it will not lead to any progress. Acknowledgment and recognition of the things your employees are doing well can be powerful and therefore have a positive impact on their work and improvement. 

4. Ask More and Say Less 

Open-ended questions lead to more detailed and rich answers, which lead to a successful coaching partnership. It is important to avoid leading questions and direct instructions. Employees grow the most when they figure out the answers themselves. 

5. Accept Failure 

Robert Kiyosaki once said that failure is part of the process of success. Nobody becomes the best at something without failing and making some mistakes along the way. Leaders as coaches support their team to learn from their mistakes so that they can build on them for a better career and future. 

6. Lead by Example 

As a leader, commit to continuous learning and  improving your skills and competencies. By doing that you will be a great role model for the rest of the team. Remember that your team is watching and your actions will remind them about the new skills and competencies they need to learn to go to the next level. 

As a leader, working on your coaching skills will take time and effort. It is like any other skill that you wish to learn – it needs  practice and repetition. 

In conclusion, remember that coaching skills improve team performance and productivity, boost confidence, and increase empathy and compassion that will lead to less stress and more growth potential. 

Headshot of Coaching World contributor Mohammad Abdullah.

Mohammad Abdullah, ACC (Jordan)

Mohammad Abdullah, ACC, is passionate about empowering people to boost their performance, confidence, and presence in their professional and personal life. He loves seeing people succeed and achieve what they deserve. He has more than 14 years of experience in HR consulting, recruitment, entrepreneurship, learning, and development. Understanding that success depends on how one interacts with other people and environments, Mohammad has developed innovative coaching and training strategies, including areas of leadership and influence, business communication, building high-performance teams, and much more. Mohammad has worked with different industries in Jordan, Gulf Cooperation Council (GCC), and North Africa, such as banking, retail, government, and semi-government. He is the founder of Mohammad Abdullah Training & Coaching Institute in Amman, Jordan.

The views and opinions expressed in guest posts featured on this blog are those of the author and do not necessarily reflect the opinions and views of the International Coach Federation (ICF). The publication of a guest post on the ICF Blog does not equate to an ICF endorsement or guarantee of the products or services provided by the author.

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Comments (2)

  1. Hi Mohammad. Thank you for the article you wrote: it sounds clear, simple, and inspiring to me. I’m trying to figure out how a leader who has grown coaching competencies might act in his daily life. Is he/she going to offer coaching sessions to his/her colleagues? If so, how, since they know themselves quite well. Is he/she going to use the coaching competencies outside of the session frame? I admit I can’t imagine how it could work and I would actually like to. I would appreciate it a lot if you could share how you see it. I thank you so much for your attention and wish you all the very best. Romina

  2. mo.abdullahtv@gmail.com says:

    Thank you Romina.

    Leaders need to create a safe space for their team members so they can express themselves more.

    One one One meeting now and then, Active listening, and welcoming two ways communication channels can be a great start.

    Thank you …

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