Toolbox

“I’ll do it later. No. Really. I will.” “Why do it today when I can do it tomorrow.”  “Oh, things came up.”  “I got so much done today! But no, I didn’t get to that….” Just do it already!  Well, if it were that easy, then we wouldn’t see so many clients seeking coaching services for help …read more.

Let me start with an honest confession: straddling the domains of strategy consulting and leadership coaching offers me an excellent opportunity to migrate frameworks from one domain to the other. Effectively, both strategy consulting and coaching work on change, one at an organizational level and the other at an individual level. Hence, the possibility of adapting frameworks from one to the …read more.

Four metaphors and several deliberate practices leading to listening mastery Not more than a few months ago, it was still hard for me to keep quiet. A quality of any master coach is the “evocative” silence – the kind of pause that creates a vacuum in the conversation with the client, a void that the client fills with new understandings. I was not able …read more.

Emotional intelligence is a framework we both actively use in our coaching, and we’ve noticed a pattern over time that many clients appear to overuse or underuse empathy or assertiveness and rarely have a balanced use of both. In one recent example, a female executive at a successful startup engaged with Kelley after her supervisor, another female …read more.

When building a successful business, there are many essential components that are indispensable, including the following:  Marketing and sales – creating brand awareness and demands   Product or service development and delivery – creating and sharing our values to clients   Accounting and finance – a backbone of the business to support its stability and growth, etc.   In this article, I will focus mainly on the component of marketing and sales based on direct experiences in …read more.

If you think coaching is a business to be conducted seriously and devoid of humor, read on – you might be right, humor is serious business!   When I started my career as a coach, I was asked this question multiple times: “Now that you are a coach…it must be a serious thing?” However, for an individual with humor and laughter …read more.

As work is poised to become largely remote, coaching too needs to evolve. In an asynchronous work environment, employees are distributed across varied time zones and their in- person interactions are minimal.  Hence, the practice of “coaching-by-appointment” needs to shift to “coaching-on-demand.” To accomplish this, the coaching capacity and capability of an organization must be distributed across teams and time zones, instead of being concentrated only within the HR department.   Of course, the critical success factor …read more.