Professional Coaches
Microsoft Customer and Partner Solutions Coaching Ecosystem Sparks Transformation
What happens when coaching becomes part of everyday work, not a benefit for a few? This award-winning case study shows how Microsoft’s Customer and Partner Solutions (MCAPS) division built a coaching culture at scale for more than 70,000 employees.
Recognized as the 2025 ICF Coaching Impact Distinguished Organization, MCAPS expanded coaching beyond senior leaders to include one-on-one coaching, group coaching, manager-as-coach training, and employee coach pathways. The results include stronger engagement, clearer career direction, and increased internal mobility. This case study offers a practical example of how inclusive coaching can strengthen leadership, performance, and growth across an entire organization.
How Psychology and Supervision Evolve Coaching
As the coaching profession continues to grow and mature, one question is…
How Conscientious Inclusion Can Improve Your Coaching
Coaching continues to evolve as the world becomes more interconnected, multicultural, and…
The Coaching Trap: When Empathy Becomes Exhaustion
Prepare yourself for the fact that this will not be about you…
Your Guide to Preparing for the ACC Exam
Much like a smartphone upgrade that introduces improvements for a smoother user…
The Executive Coaching Blueprint: Positioning, Pricing, and Performance
Transitioning from corporate to coach can feel like uncharted territory for many…
What Comes After Growth Mindset
How we show up and interact, reveals what we value, what we fear, how we think and what we believe. In this session we begin by noticing. Notice how we tend to show up in conversation. We will explore four types of mindsets that influence how we engage in conversation. The characteristics produce an energetic signature. Our mindset influences tone, timing, and ultimately then, how others perceive our trustworthiness. By applying several of the ICF sub-competencies, learn how to notice when a judgement arises and pause to allow curiosity to bubble up so we can generate new awareness that is the seed of evolution. The session offers an opportunity to match mindset traits with a specific business context, key relationship(s), and professional experience, applied first to self and second to your client context.
How Coaching Is Driving Inclusion Around the Globe: Lessons from Local ICF Chapters
When a group of mothers in Kazakhstan, many of whom had never…
The International Coaching Federation Announces Inaugural Converge Summit 2026 in Paris
–First-of-its-kind event will bring global coaching community together in Europe to shape…
Coaching with Health & Wellness
Support clients in achieving balance and sustainable habits with evidence-based health and wellness coaching strategies.