Professional Coaches

A diverse team of professionals, demonstrating cultural humility through active listening and shared dialogue.

The Role of Cultural Humility in Coaching

Remember the last potluck you attended? Everyone brought a dish, a food representing their tastes, traditions, or favorite family recipes. One person did not create the menu, and there was no “right”…

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Self-Compassion in Understanding Our Immunity to Change

Not long ago, one of my coaching clients confided that she hoped to banish her internal “saboteurs” forever. Another described his saboteurs as doing everything they could to prevent him…

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The ROI of Coaching: Why It’s Worth the Investment

Coaching is on an upward trajectory — not by chance, but because it consistently sparks meaningful growth in people and organizations. Those who are active in the coaching community see…

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Coaching as a Strategic Enabler of Transformation with Saudi Electricity Company

How does an organization move from using coaching to building a coaching culture? This award-winning case study highlights how Saudi Electricity Company embedded coaching into its leadership strategy to support enterprise-wide transformation.

Named a 2025 ICF Coaching Impact Award Emerging Organization, the company expanded coaching from senior leaders to early-career talent and emerging leaders. With strong executive sponsorship and intentional design, coaching became part of everyday leadership conversations. The case study shares real outcomes in engagement, leadership readiness, and internal development, offering practical insight for organizations looking to make coaching a way of working.

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Microsoft Customer and Partner Solutions Coaching Ecosystem Sparks Transformation

What happens when coaching becomes part of everyday work, not a benefit for a few? This award-winning case study shows how Microsoft’s Customer and Partner Solutions (MCAPS) division built a coaching culture at scale for more than 70,000 employees.

Recognized as the 2025 ICF Coaching Impact Distinguished Organization, MCAPS expanded coaching beyond senior leaders to include one-on-one coaching, group coaching, manager-as-coach training, and employee coach pathways. The results include stronger engagement, clearer career direction, and increased internal mobility. This case study offers a practical example of how inclusive coaching can strengthen leadership, performance, and growth across an entire organization.

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How Psychology and Supervision Evolve Coaching

As the coaching profession continues to grow and mature, one question is becoming more pressing: How can we ensure coaching remains relevant, impactful, and grounded in evidence in a rapidly…

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How Conscientious Inclusion Can Improve Your Coaching

Coaching continues to evolve as the world becomes more interconnected, multicultural, and aware of how identity shapes lived experience. This shift is not theoretical. It manifests in real coaching conversations,…

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The Coaching Trap: When Empathy Becomes Exhaustion

Prepare yourself for the fact that this will not be about you being visible, but about learning to work with other people’s insecurity. When Coaching Isn’t a Success Story I…

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Your Guide to Preparing for the ACC Exam

Much like a smartphone upgrade that introduces improvements for a smoother user experience, the Associate Certified Coach (ACC) Exam was carefully crafted with the ACC candidate in mind. Smartphone upgrades…

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Executive and Leadership Coaching in 2026

Join us for a new webinar where we’ll explore together key trends and topics in Executive and Leadership Coaching in 2026, deepening our awareness about the current global scenario and how it’s impacting our clients. During this webinar, PCC Credential holders Diana Tedoldi, Ellen Zimmermann, and Lina El-Assaad will share insights and perspectives from their coaching practice with clients in organizations across three different regions.
We’ll reflect together on key topics that are emerging as trends across coaching conversations, as well as the most recurrent needs we observe in our clients and how they’re responding to the global scenario, marked by impactful events, crises, and opportunities.
During this interactive webinar, the three presenters will share their experience, provide space for self-reflection and sharing, harnessing the power of our community of practice to give us tools to develop our impact as coaches working with executives and leaders.

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