Managers/Leaders Using Coaching Skills

As a group, professional coaches tend to be good listeners. Listening is so central to what we do, in fact, that it is one of our core competencies. This does not mean, however, that we can improve! In this interactive session, Dr. Robert Biswas-Diener invites you to reexamine listening from new angles. We will build on traditional notions of “active listening” to better understand the role of authenticity, assertiveness, and motivation in the listening process. You will leave this session with new attitudes toward listening, more targeted language to describe it, and experiments to try in your own coaching practice.