The post A Strong Coaching Culture Can Combat Employee Burnout appeared first on International Coaching Federation.
]]>In their 2023 State of the Global Workplace report, the Gallup Organization noted that workplace burnout like quiet quitting actually costs the global economy nearly $9 trillion USD. However, they also noted that when employee well-being is high, employees not only take fewer sick days and perform better, but there are lower rates of turnover in the organization. And according to social psychologist Christina Maslach, one of the foremost researchers on workplace burnout, a company’s culture has the biggest impact, for good or ill, on employee well-being.
In the latest Defining New Coaching Cultures report, a collaboration between the International Coaching Federation (ICF) and the Human Capital Institute (HCI), workplace burnout is precisely one of the challenges coaching can help alleviate. Coaching offers a great method for exploring other options or different ways to do things when you are stuck, working too hard, or are unhappy.
Research has shown that there is a strong correlation between employee engagement and well-being, and ICF and HCI have found that there is also a strong correlation between coaching and increased employee engagement, with 72% of survey respondents acknowledging this relationship. What’s more, ICF and HCI previously found that 65% of staff are highly engaged in companies where coaching is valued.
To help cement the bond between employee engagement and well-being, ICF and HCI have identified six elements of a strong coaching culture, encompassing factors such as the value placed on coaching by leaders and employees, accredited coach-specific training, and the importance of having a dedicated line item for coaching in the budget.
“The six elements of the strong coaching culture composite provide a practical roadmap for organizations to enhance their coaching capabilities and subsequently boost leadership, employee engagement, and commitment, among other advantages,” Garcia stated in the latest survey.
As an example, Garcia points to The Cleveland Clinic, which was founded in 1921 by a group of faculty and alumni from the Case Western Reserve University School of Medicine. The Clinic has been building a dedicated coaching culture for over 10 years, operating two separate coaching centers for physicians and non-physician organization leaders.
In addition to one-on-one and group coaching, the Clinic has a peer coaching program that brings doctors from different departments together with physicians internally trained as peer coaches to collaboratively set goals, such as addressing burnout.
As the COVID-19 pandemic surged, the Clinic expanded its coaching program and launched an “Express Coaching” model to further address burnout and support the resilience employees need to combat it. The initiative enabled leaders to connect with an internal coach for a one-time, 30-minute virtual session, assisting in navigating the unique challenges of the pandemic.
The Clinic also saw attendance in its coach development sessions double during the pandemic where, in addition to topics such as implicit bias in coaching and the importance of non-verbal virtual communication, sessions included working with coaching participants in acute distress.
One of the most impressive results of the Clinic’s coaching program is how it impacted physician retention: over 160 physicians confirmed that coaching was a key factor in their decision to stay with the organization. The Clinic estimates that this retention alone saved the organization $84 million USD.
Since the start of the COVID pandemic, more and more companies have been addressing employee burnout with a holistic approach that includes supportive leadership, clear communication, flexible work arrangements, and various mental health resources.
But, research shows that solutions that target only individuals — such as offering employee wellness programs like yoga or pizza Fridays — are far less likely to have a sustainable impact on employee well-being than more systemic ones.
The Cleveland Clinic case study shows the positive, sustainable outcomes organizations can achieve through a comprehensive coaching model that addresses the causes of burnout instead of just alleviating its symptoms.
Learn more about how coaching cultures make a difference:
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]]>The post How Coaches Can Be Social Media Superstars Without Feeling Overwhelmed appeared first on International Coaching Federation.
]]>Of course, social media can be a huge time-sink if you don’t have a plan and a strategic approach to remaining visible. That’s the place to start. Then, you can take advantage of techniques that will amplify your impact.
These 10 attitudes, ideas, and quick tricks will help you push past obstacles so you can be visible, available, and valuable to your future clients.
Forget about universal acclaim. You don’t need follower counts that rival Beyoncé or Justin Bieber. Your mission is to remain ever-visible to your target audience — the people you seek to support. Focus on quality over quantity. When your message resonates deeply with the members of your niche, you build relationships with your future clients.
Don’t exhaust yourself by constantly churning out entirely new content. Repurpose and remix your valuable insights. Turn a series of articles into a whitepaper, a presentation script into an article, and a webinar into a series of YouTube video clips. For each item you create, think of at least three ways to repurpose the content.
Do you dread the thought of selling your practice on social media? Flip the script! Instead of a sales pitch, make each post a beautifully wrapped gift of value — a harmony of helpful insights shared generously. Your content should speak to the needs of your audience, enriching their day with inspiring insights and actionable advice.
Think you’re out of compelling content? Look around! Your daily interactions are golden nuggets, ready to share. Spin your experiences into relatable stories, forging stronger connections with your audience. Let your followers connect with you on a personal level.
Don the hat of a time wizard. By crafting a series of content instead of one-off posts, you amp up your efficiency — spending less time conjuring content and more time interacting with your followers. Content that’s delivered as a series spurs greater engagement.
Yes, you can plan luck. By maintaining an active social presence, you’re creating opportunities you aren’t even aware of — a potential new client, an unforeseen collaboration, a chance to make a significant impact. To help make this happen, use all the appropriate hashtags to direct people who don’t know you to your thought leadership.
The “Broken Record” strategy isn’t a flaw; it’s your greatest hits album. Not everyone catches your content the first time. In fact, typically, only 2-5% of your connections and followers will likely see your posts. Repetition ensures your message reaches your existing audience and new sets of eyes, spreading your influence further.
No need to invent a time machine. Scheduling tools let you maintain a consistent social presence while being extra efficient with your time. That allows you to be visible to your audience while you’re crafting your next big idea.
Limited resources? Outsource. Hand off the tasks that drain your energy so you can focus on what brings you joy! There are so many resources you can engage — copy editors, social media content posters, SEO experts, etc. Platforms like UpWork and Fiverr host a variety of freelancers ready to assist with your needs.
AI isn’t about losing your personal touch. Think of it as your co-pilot. Tools like ChatGPT, Bard, and other generative AI can enhance your content, helping to refine your message and spark new ideas. In this context, AI is part muse, part administrative assistant, and part copy editor.
Social media can be a powerful way to establish and grow your practice. When you’re consistent and deliberate in your approach, you’ll make a significant impact without feeling overwhelmed.
In addition to these strategies, I will dive into foundational business development concepts and more during the ICF Business Development Series. The on-demand Core course is currently available and for those seeking to enhance their skills further, consider joining us for the live presentation of BDS 24: Advanced on June 4-6. To learn more and register, visit the ICF website.
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]]>The post Showcase the Power of Coaching by Hosting an ICW 2024 Event! appeared first on International Coaching Federation.
]]>You are invited to join thousands of other ICF members and chapters to plan an event using the ICW event platform — last year there were 1,565 events in 29 languages. Use your ICF member profile login information to get started.
To help plan your event, utilize the ICW Toolkit. You’ll find an event guide with ideas and tips, marketing resources, and ready-to-use templates in a variety of languages to help you build a customized event for your time zone. Here are a few ideas:
And remember to spread the word about ICW with your peers and contacts! ICW is not only for the coaching community, but also for the public to learn more about coaching and experience its impact firsthand. Through the online ICW platform, individuals can see every ICW offering around the world and find the best events for their needs.
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]]>The post Share Your Insight on Coaching and Well-Being: Coaching Snapshot Survey appeared first on International Coaching Federation.
]]>We invite you to invest just 15 minutes of your time to help us understand current trends in the coaching profession. Share the survey link: bit.ly/2024-coaching-snapshot-survey with other professional coaches, HR and talent directors, as well as managers and leaders using coaching skills within your network.
The survey is available in English, French, German, Italian, Japanese, Korean, Mandarin (Simplified Chinese), Portuguese, and Spanish. Your input is invaluable in advancing our collective understanding of coaching worldwide.
The survey will close April 24.
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]]>The post New Learning Opportunities on the ICF Learning Portal appeared first on International Coaching Federation.
]]>Team and Group Coaching Community of Practice: Facilitation in Team Coaching: Bridging Perspectives on March 26 at 9 a.m. (New York). Join a panel of experts and delve into the intersection of facilitation and team coaching through the lens of the ICF Core Competencies. Gain practical insights and takeaways on leveraging facilitation techniques for team coaching to enhance your practice.
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]]>The post Magda Live With Jordan Friedman, The Stress Coach appeared first on International Coaching Federation.
]]>Watch the video and more of our live conversations on the ICF YouTube channel.
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]]>The post Final Chance to Apply for the ICF Professional Coaches Nominating Committee appeared first on International Coaching Federation.
]]>The deadline to apply for the ICF Professional Coaches Nominating Committee is March 25 at 5:00 p.m. (New York).
Apply for the Nominating Committee
If you have questions or would like to learn more, please contact ICF Professional Coaches Nominating Committee Chair Jose Morales, PCC, at jose@saviesasolutions.com.
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]]>The post Prioritizing Purpose: The Essential Role of Coaches in Complex Decision Frameworks appeared first on International Coaching Federation.
]]>Trading ice cream for career prospects, relationships, or even how to spend the rare empty Sunday afternoon; from overarching visions to day-to-day minutiae, we live in indecisive times. At best, this leaves us wondering and lacking in clarity, and at worst, it saps away all motivation.
Termed “paralysis by analysis,” this conundrum boils down to a question of priorities — what matters most to us? This article aims to delve into the challenges of decision-making, tailored specifically to help coaches guide their clients through the complexity of choice. To assist clients in addressing this challenge, I recommend an exercise shared by none other than Warren Buffet.
The highlight reels — everything you could ever want to do or accomplish belongs on this list. If your list exceeds twenty-five or falls short, keep making adjustments until you have reached that number.
Odds are, the items on this list are what fill up your day to a greater or lesser extent. If none of them do, that’s telling in its own regard that a reshuffling is in order. But assuming they all do fill your day, we’ll proceed with the most challenging part of this exercise.
We are so busy each day because we want to juggle everything. What makes life so hard is our need to evaluate the difference between what’s important and what’s more important. Discarding the less important is easy. Choosing the marginally better option is much more challenging.
Once the five items were selected, Buffet asked his mentee, “What do you think you should do, knowing this information of the two categories?”
“I’ll spend most of my time on the top five and the rest of my time on the other twenty.”
“No,” Buffet answered. “You need to spend every moment you can on the top five, then cut out the rest.” Those other twenty are no longer your goals. Buffet’s approach involves dedicating every available moment to the top five priorities, dismissing the rest as obstacles that will keep you from your dreams.
We are finite creatures on a finite timeline. We can’t fit everything in, so we must be ruthless about what receives our time and attention. Work out what matters most, then cut the rest away. Taking a ruthless approach will ultimately bring about the life you want on the most basic and primal level.
What follows such a difficult choice and process is far easier. Once the underlying structure is in place, all that is left is to commit. To choose based on our newly understood priorities and march forward. Select our ice cream from the shelf, then enjoy it. Because if we gaze down the aisle and wonder about the other options, not only are we losing valuable time, but we also miss out on the joy of what we have in our hands.
Know yourself, know your goals, then let go of the rest and run full speed ahead. From the simplicity of our new status quo, we can attain true mastery.
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]]>The post Seeking Input on Latest in Coaching, Well-Being, and More appeared first on International Coaching Federation.
]]>You can also help ensure the results are globally inclusive. Simply share the survey link https://bit.ly/2024-coaching-snapshot-survey with other professional coaches, HR and talent directors, and managers/leaders using coaching skills in your network.
The survey will close April 24.
The survey is currently available in English, with the following translations to be released by March 12: French, German, Italian, Japanese, Korean, Mandarin (Simplified Chinese), Portuguese, and Spanish.
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]]>The post 5 Times You Should Pause From Coaching appeared first on International Coaching Federation.
]]>Our clients inspire us to deliver our best, and they deserve nothing less in return. Remember, our success is measured by client testimonials and referrals. So, we must always make sure, as coaches, that we consistently deliver and go above expectations.
However, there are times when we feel that we cannot measure up to expectations. These challenging days compromise our attention, focus, and output, often affecting our coaching skills along the way.
Imagine conducting a coaching session right after a stressful event. It could lead to disaster. On the other hand, a strong desire to help others sometimes causes coaches to neglect their responsibility to train and prepare. Skipping coaching, upskilling, and certification can harm the coaching relationship as well as one’s own self-esteem. During such times, taking a pause to reflect, recalibrate, and recognize the important lessons those bumps are teaching us can be beneficial.
Taking a pause, in this context, pertains to giving yourself time and space for necessary adjustments, internally or in your practice. Remember, no one is stopping you from coaching, but taking that much-needed break can do wonders for you. Recognize what is best for you and your clients. Determine how much time you need to recalibrate. Consider pausing as a gift to yourself and to your clients as you acknowledge what is best for you and your clients at that particular moment.
Here are five instances when you should consider taking a pause from coaching:
When You’re Not 100% Invested in Your Coaching Session/Relationship
In coaching, it is all or nothing. There is no halfway mark unless you want half-baked results — something neither you nor your client deserve. If distracted, taking a pause allows you to clear unnecessary thoughts, making room for active listening and strategic questions.
When You Have Unresolved Personal Issues
Avoid potential breakdowns during a coaching session by dealing with personal issues before taking in any client to avoid mishaps along the way. Know that it is ok to refer your client to another coach if you feel unfit to take them on because of the similarities to your own unresolved issues. Humility can do wonders not only for your client but also for you as a coach.
When You Lack Formal Training and Certification
While helping others is admirable, obtaining formal training and certification is essential. When coaching real people with real emotions, you can’t bluff your way around as you coach without knowing exactly what to do. Invest in reputable training and certification programs to equip yourself with the proper tools, mindset, and heartset to coach competently. Study first, practice later.
When You Haven’t Been Coached Yourself
Acquiring skills and knowledge is one thing, but experiencing coaching firsthand is another. I have seen the difference between coaches who have their own coach and those without. Coaches who have been coached can often lead clients to breakthroughs more efficiently when compared to those who have not. They process and emphasize better since they understand the space clients are coming from, having been there themselves. Consider engaging with a coach to maximize your practice.
When Your Primary Goal is Solely Monetary
For me, coaching is a calling. It is a way to give back and help people become their best so we can make this world a better place. While it can be a lucrative profession, we should never treat clients solely as sources of income. If financial motivation overshadows your intent to help, take a step back, pause, and reflect on your true intentions. Remember, the money will come eventually. Never let a scarcity mindset get in the way of your and your clients’ progress.
Taking a pause from coaching is not a hindrance but a recognition of the need to reflect and recalibrate so that you will be in full alignment each time you face your coaching clients. Remember, this pause can be life-changing and career-building.
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